LEGOLAND CA Day Park Ranger-PT

LEGOLAND Parks • Carlsbad, CA

8d • Onsite

About The Position

LEGOLAND CA is seeking a part-time Day Park Ranger to join their team. The role involves maintaining a safe and secure environment for guests and employees, observing all safety and security procedures, and providing excellent customer service. The Park Ranger will be responsible for completing injury/incident reports and ensuring safety and security compliance throughout the Resort. This position requires a high level of communication, reasoning, and interpersonal skills, with the ability to remain calm under pressure. The ideal candidate must be at least 18 years of age, possess a valid driver's license with a safe driving record, and be willing to work flexible hours, including evenings, weekends, holidays, and graveyard shifts.

Requirements

• Excellent communication skills, reasoning and interpersonal skills.
• Excellent phone, radio and person to person communication skills.
• Must be at least 18 years of age.
• Must have a valid Driver’s License with a safe driving record.
• Must be willing to work flexible hours including evenings, weekends, holidays and graveyard to support park operations.
• Must have current CA Guard Card or the ability to obtain one before starting.
• Must have a valid CPR/First Aid/AED certification or the ability to obtain one before starting.
• Ability to remain calm under pressure and in high stress situations.

Nice To Haves

• Prior theme park experience is helpful.

Responsibilities

• Maintain a safe and secure environment for guests and Model Citizens (MCs).
• Observe all Safety and Security procedures.
• Provide a high level of customer service to all MCs and guests.
• Complete injury/incident reports.
• Ensure safety and security compliance throughout the Resort.
• Maintain access control.
• Patrol Park, Hotel, Sea Life Aquarium, and all employee areas.
• Write detailed and accurate incident/injury reports.
• Respond to calls for service including disturbances, lost children, intoxicated/disorderly persons, lost/stolen items, theft, vandalism, on-property traffic collisions, medical incidents, fire/panic alarms, money escorts, key assists, and suspicious person reports.
• Operate Park Dispatch Center utilizing CAD operating system.
• Conduct surveillance of the Resort utilizing CCTV system.
• Perform guest screening at park entrances (bag checks).
• Conduct employee/vendor exit screening.
• Investigate and document instances of theft, ticket scalping, or related issues in conjunction with the Profit Protection team.
• Provide surveillance in both uniform and plain clothes.
• Respond to guest disturbances and deescalate situations.
• Provide CPR, basic First Aid, and AED use to guests and MCs when necessary.
• Record “Near Miss” incidents and enter them into the reporting system.
• Assist with Facility Inspections and Safety Audits.

Benefits

• Excellent health care options (medical, dental, and vision that encourage preventative care).
• Outstanding Paid Time Off (PTO) that allows for adventure, rest, relaxation, or recuperation.
• Merlin Magic Pass for friends and family to enjoy the parks & attractions.
• Recognition Programs and Rewards.
• 401(k) program with company match.
• Tuition reimbursement programs.
• Numerous learning and advancement opportunities.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed