Day of Event Coordinator

American Golf CorporationAnaheim, CA
$19 - $20Onsite

About The Position

The Day-of Event Coordinator ensures the successful execution of events by managing day-of logistics, coordinating vendors and staff, overseeing setup and timelines, and providing exceptional service to clients and guests. This position serves as the on-site liaison, ensuring events run smoothly from setup through completion while upholding the venue's standards of quality and hospitality.

Requirements

  • Previous hospitality experience preferred.
  • Strong customer service orientation and professional communication style.
  • Highly organized with strong time management and follow-through.
  • Comfortable working independently and managing multiple priorities.
  • High school diploma required; associate degree preferred.

Responsibilities

  • Serve as the primary on-site contact for clients and vendors on the day of the event.
  • Review and execute all event details according to the finalized Banquet Event Order (BEO).
  • Conduct pre-event walkthroughs to verify room layouts, decor placement, signage, linens, and event setup.
  • Coordinate event logistics by communicating with internal departments to ensure course and facility readiness.
  • Monitor service flow during events and assist with guest needs when required.
  • Coordinate ceremony, reception, presentations, entertainment, and other event transitions.
  • Handle client requests and resolve issues promptly and professionally while minimizing disruption to the event.
  • Communicate changes or special requests to the appropriate departments in a timely manner.
  • Ensure all contractual venue policies and safety procedures are followed.
  • Complete post-event checklists and incident reports when applicable.
  • Support the Event Sales team by providing feedback on event execution and opportunities for process improvement.
  • Build strong relationships with event hosts by addressing questions and ensuring satisfaction during events.
  • Deliver exceptional customer service while representing the venue in a professional, positive, and solution-oriented manner.
  • Escalate concerns to the Director of Events or Event Manager when appropriate.
  • Support American Golf initiatives and programs as directed by management.
  • Perform additional duties as assigned.
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