Day/LTL Operations Manager - St. Cloud, MN

Spee-Dee Delivery Service•Saint Cloud, MN

2d•$70,000 - $92,500•Onsite

About The Position

The Day/LTL Operations Manager will execute, direct, and coordinate shipments into and out of the organization. This is an exempt salary position with a starting wage of $70,000-$92,500 per year, based on relevant years of experience, education, certifications, and comparison to other employees already in this role. Spee Dee Delivery is a family-owned company founded in 1978, with its corporate headquarters in St. Cloud, MN. The company specializes in standard, next-day, ground delivery and has expanded throughout the Midwest, employing over 1,800 people.

Requirements

At least 21 years of age
High school diploma or equivalent required
Must hold or obtain a valid forklift certification
Must hold a valid CDL Class A driver's license OR successfully complete Company paid CDL training program
Ability to pass a DOT physical exam
Ability to lift up to 50 pounds repetitively and up to 100 pounds occasionally
Prolonged periods of sitting at a desk and working on a computer
Ability to work with all types to freight which include, but are not limited to hazardous material, perishable food and alcohol, firearms, ammunition, and live animals
Excellent management skills
Excellent written and oral communication skills
Ability to influence, develop and maintain good working relationships across a variety of functional areas and customers
Thorough understanding of applicable federal, state, local and company safety policies
Strong organizational and project management skills, including meeting deadlines and achieving results
Proficient with computer-based management systems and Microsoft Office Suite or similar software

Nice To Haves

Bachelor's degree in Business Management, Logistics or Operations Management or related field preferred
3+ years of experience in the transportation industry and leadership preferred

Responsibilities

Oversee and ensure all day-to-day operations are completed
Plan and organize daily activities related to production and operations
Measure productivity by analyzing performance data, financial data, and activity reports
Ensure customer complaints are investigated and resolved
Identify, recommend and implement measures to improve productivity, equipment performance, work methods, and customer service
Enforce safety, DOT, and company policies
Analyze route performance to ensure it is being performed properly and freight is distributed appropriately
Conduct performance evaluations that are timely and constructive
Lead weekly meetings and communicate goals and assignments
Handle and participate in investigating employee concerns
Identify and escalate all operational concerns to appropriate management
Determine labor needs to meet production goals
Hire, train, discipline, and onboard new staff
Periodic travel may be required
Perform other required duties as assigned