Day/LTL Operations Manager - St. Cloud, MN

Spee-Dee Delivery Service•St Cloud, MN

1d•Onsite

About The Position

Spee Dee Delivery is a family-owned and operated company founded in 1978, specializing in standard, next-day, ground delivery. The corporate headquarters and main sort facility are located in St. Cloud, MN. The company employs over 1,800 people and has expanded throughout the Midwest. The Day/LTL Operations Manager will be responsible for executing, directing, and coordinating shipments into and out of the organization.

Requirements

At least 21 years of age
High school diploma or equivalent required
Must hold or obtain a valid forklift certification
Must hold a valid CDL Class A driver's license OR successfully complete Company paid CDL training program
Excellent management skills
Excellent written and oral communication skills
Ability to influence, develop and maintain good working relationships across a variety of functional areas and customers
Thorough understanding of applicable federal, state, local and company safety policies
Strong organizational and project management skills, including meeting deadlines and achieving results
Proficient with computer-based management systems and Microsoft Office Suite or similar software
Ability to pass a DOT physical exam
Ability to lift up to 50 pounds repetitively and up to 100 pounds occasionally
Prolonged periods of sitting at a desk and working on a computer
Ability to work with all types to freight which include, but are not limited to hazardous material, perishable food and alcohol, firearms, ammunition, and live animals
Must be able to pass a pre-employment drug screening and a criminal background check.

Nice To Haves

Bachelor's degree in Business Management, Logistics or Operations Management or related field preferred
3+ years of experience in the transportation industry and leadership preferred

Responsibilities

Oversee and ensure all day-to-day operations are completed
Plan and organize daily activities related to production and operations
Measure productivity by analyzing performance data, financial data, and activity reports
Ensure customer complaints are investigated and resolved
Identify, recommend and implement measures to improve productivity, equipment performance, work methods, and customer service
Enforce safety, DOT, and company policies
Analyze route performance to ensure it is being performed properly and freight is distributed appropriately
Conduct performance evaluations that are timely and constructive
Lead weekly meetings and communicate goals and assignments
Handle and participate in investigating employee concerns
Identify and escalate all operational concerns to appropriate management
Determine labor needs to meet production goals
Hire, train, discipline, and onboard new staff
Periodic travel may be required
Perform other required duties as assigned