Day lead

PAQ•Manteca, CA

10d•Onsite

About The Position

The Day Lead is responsible for supervising daily sales-floor activities and helping ensure smooth store operations. This hands-on position manages and supports floor staff, coordinates work, troubleshoots operational issues, and implements improvements to promote an efficient, motivated team and an exceptional customer shopping experience. The role supports inventory availability and rotation, customer service, sales-floor presentation, operational efficiency, safety, and communication with store management and vendors. The position is based on-site in a grocery store, working across the sales floor, backrooms, and exterior areas. Work hours vary and require availability on weekends, evenings, and holidays; full-time employees typically work 8-hour shifts. The environment is indoor and climate-controlled with adequate lighting and ventilation. Employees may encounter moving mechanical parts and cleaning chemicals, and noise is usually low to moderate with occasional louder periods. Professional, presentable attire is required as determined by store management, including a name tag and approved company-issued or personal clothing. This is a regular, full-time, non-exempt position reporting to the Manager, Combo or Grocery. The listed pay range is $20.00–$28.00. PAQ, Inc. is an at-will and equal opportunity employer and provides reasonable accommodations to qualified individuals with disabilities and applicants throughout the hiring process.

Requirements

High school diploma or equivalent.
Must be at least 18 years of age.
Complete the company’s OSHA-accredited forklift training.
Ability to perform physical tasks, including stocking shelves, lifting boxes, and standing for extended periods.
Ability to stand and walk for extended periods, typically during 8-hour shifts.
Ability to lift and carry items up to 25 pounds frequently and up to 50 pounds occasionally.
Ability to perform repetitive reaching, bending, stooping, squatting, and product-handling motions.
Ability to climb ladders for warehouse tasks at elevated heights.
Ability to perform tasks requiring fine motor skills, such as using tools or handling small objects.
Ability to operate equipment to move or store products and displays.
Ability to move quickly and efficiently, maintain stamina in a fast-paced environment, and communicate clearly with customers and team members.
Excellent verbal and written communication skills for interacting with staff, customers, and management.
Strong analytical skills to identify issues, develop solutions, and implement changes effectively.
Ability to organize tasks, manage time efficiently, and multitask in a fast-paced environment.
Ability to inspire, motivate, and lead a team toward store objectives.
Ability to adapt to changing situations, handle multiple demands, and work with diverse personalities.
Ability to make informed decisions quickly, including in high-pressure situations.
Commitment to meeting and exceeding customer expectations.
Availability to work varying hours, including weekends, evenings, and holidays.

Nice To Haves

Over one year of Grocery Clerk experience is preferred.
Familiarity with retail management principles, including inventory, sales, and personnel management.
Knowledge of customer service best practices and strategies for enhancing customer engagement.
Knowledge of OSHA guidelines and other relevant health and safety regulations.

Responsibilities

Oversee and assist with inventory levels, order stock to ensure product availability, and manage stock rotation to minimize waste.
Train and manage floor employees by assigning tasks, monitoring performance, and providing feedback.
Address customer concerns, provide product information, and maintain a customer-friendly environment to support customer satisfaction.
Coordinate sales-floor layout and displays to maximize customer interest and sales, while maintaining cleanliness and safety standards.
Streamline operations to improve efficiency and productivity, reduce costs, and enhance the shopping experience.
Oversee proper processing and disposal of damaged goods and hazardous waste in the backroom and on the sales floor.
Address customer satisfaction issues and work with the Store Director/Combo or Grocery Manager to resolve customer matters.
Communicate product needs and concerns to the store management team.
Contact appropriate vendors and monitor work performed.
Greet customers and provide prompt, courteous service.
Perform other duties as assigned.