Day Cleaner

FOXFIRE PROPERTY MANAGEMENT, INC.•Concord, NH

9d•Onsite

About The Position

The Day cleaner will be responsible for maintaining a clean, safe, and presentable environment throughout the day. This role includes routine cleaning and maintenance tasks, as well as responding to service requests from staff or building occupants.

Requirements

A minimum of three years’ commercial cleaning experience
Must have developed language skills to be able to: read, analyze and interpret common signs, SDS information sheets and warnings, policies and procedures.
Ability to communicate effectively and professionally with Facilitech team and with various people at job sites.
Ability to effectively communicate needs, repairs, complaints, issues, etc. with management.
Requires mathematical development sufficient to be able to: measure, dilute and mix chemicals per manufacturer’s recommendations.
Possess analytical, problem solving and organizational skills.
Must have developed reasoning skills to be able to: define and solve practical problems and deal with various situations where only limited standardization exists.
Ability to interpret a variety of instructions in written, oral, diagram or schedule form.
Customer Service: Displays a professional sense of urgency when communicating and interacting with customers, coworkers and the public in a way that exceeds the customer’s wants and needs. Identifies opportunities to improve and deliver additional value to customer’s experience by presenting creative solutions and innovative ideas to management
Communication: Actively listens to customers, coworkers and the public (viewing the situation from the customer’s perspective) and works together to solve the problem through effective communication.
Problem Solving: Ability to recognize and define problems; analyze relevant information; encourage alternative solutions and plans to resolve situations; seeks additional assistance when needed.
Quality: Work “product or service” is free of errors and exceeds customer expectations.
Leadership: Shares the Company vision and relates company strategy to the associate’s daily work. Positively communicates goals. Clearly and consistently inspires associates to achieve the highest standards and results. Is professionally disciplined and respectful. Adapts positively to changing situations. Handles criticism well, admits mistakes and makes corrections quickly and willingly.

Responsibilities

Perform continuous cleaning and upkeep of common areas such as lobbies, restrooms, break rooms, hallways, and conference rooms.
Maintain cleanliness and appearance of building entrances, walkways, and exterior grounds (sweeping, removing trash/debris).
Restock supplies in restrooms, kitchens, and other common areas (soap, paper towels, toilet paper, etc.).
Empty trash and recycling bins regularly and replace liners.
Respond promptly to spills, messes, and other cleaning emergencies.
Inspect and maintain equipment to ensure that it is in proper working order. Report needed repairs to management
Provide courteous and professional customer service to building occupants and visitors.
Report complaints about service and equipment to management
Take proactive corrective action to resolve immediate problems and communicate it with management
Inventory stock to ensure that supplies and equipment are available in adequate quantities
Maintain Company safety expectations
Promote and support Foxfire’s company policies and procedures
Ability to work well with a diverse group of people.
Actively seeks out other tasks when current work is complete
Perform other duties assigned by client site management
Participates in ongoing education and training
Other duties as assigned