Datacenter Operations Manager

Fortinet•Chicago, IL

4d•$90,000 - $125,000•Onsite

About The Position

The Datacenter Operations Manager is responsible for the operational management of data center infrastructure located in Fortinet’s Chicago office. This equipment supports the FortiMonitor and FortiSASE products, both fast-growing product lines with ever-increasing capacity needs. The Chicago office houses both production FortiSASE hardware as well as development, QA, and testing hardware for FortiMonitor.

Requirements

Kubernetes experience.
5+ years experience with physical datacenter infrastructure management, including servers, network firewalls, switches and routers, UPS and power backup equipment.
Excellent organizational and collaboration skills as well as an ability to perform under pressure
Ability to speak clearly & confidently about technology and internet concepts and interact with other technical parties
Familiarity with industry standard system management and virtualization tools, such as GCP cloud APIs, Ansible, Docker, Terraform, etc
Capable of performing financial analysis and administrative work
Experience with compliance processes such as SOC2 and ISO9001/27001/27017/27018
Deep knowledge of unix command line tools and some experience with common scripting languages including bash and Python
Must be authorized to work in the U.S. without sponsorship.

Responsibilities

Effectively manage network and server equipment, including setup, configuration, maintenance, troubleshooting, and repair, as needed on a day-to-day basis.
Understand the relationships between datacenter equipment and hard facility services, including lighting, plumbing, HVAC, fire safety systems, UPS, etc.
Work with the larger Fortinet MIS team on larger datacenter planning, operations and compliance processes.
Configure and manage monitoring and alerting systems to provide effective systems oversight and the ability to respond rapidly to incidents
Oversee well-defined compliance processes covering SOC2 and ISO9001/27001/27017/27018, including user access reviews, permissions reviews, physical infrastructure reviews and cleanup, and evidence collection for audit cycles