Database Specialist

Winnavegas Casino Resort•Sloan Township, IA

1d•$21 - $28•Onsite

About The Position

The Database Specialist is an on-site position responsible for supporting the daily operations of the casino marketing database department. This position's primary role and responsibilities include assisting management, report generation, campaign execution, and direct and digital mail programs. This position assists in maintaining accurate player information, preparing database analytics, and supporting direct and digital mail programs designed to increase guest loyalty, visitation, and gaming revenue. The Database Specialist works closely with the Director of Database Marketing, Database Administrator, and Database Supervisor to ensure database accuracy, promotional integrity, and compliance with all gaming regulations and company policies.

Requirements

Strong attention to detail and organizational skills.
Ability to analyze data and prepare accurate reports.
Strong computer and technical skills.
Excellent communication and customer service abilities.
Ability to work in a fast-paced casino environment.
Ability to maintain confidentiality.
Must be able to obtain and maintain all required gaming licenses and/or certifications required by the Gaming Commission and the organization.

Nice To Haves

Associate’s degree in Marketing, Business, Analytics, or related field preferred.
Minimum of 1–3 years of casino marketing, database, or analytics experience preferred.
Experience with casino management systems preferred.
Experience with Microsoft Excel, Word, and reporting software preferred.
Detail-oriented and analytical mindset.
Professional and team-focused attitude.
Strong work ethic and reliability.
Ability to adapt to changing business needs.
Knowledge of casino loyalty programs and player tracking systems preferred.

Responsibilities

Maintain and update player database information within the casino management system.
Assist with development, execution and approval of all direct and digital mail programs.
Generate reports related to guest activity, promotions, and gaming trends.
Support database segmentation and player analysis initiatives.
Verify promotional setup accuracy within the casino management system.
Audit player records and promotional data for accuracy and compliance.
Assist with loyalty club and player tracking operations.
Work collaboratively with Marketing, Player Development, Finance, IT, Slots, and Table Games.
Maintain confidentiality of guest and company information.
Ensure compliance with gaming regulations, internal controls, and departmental procedures.
Assist leadership with special projects and analytics as assigned.
Perform additional duties as assigned.