Int Database Reliability Engineer (DBRE)

PointClickCare
•$111,900 - $139,900•Remote

About The Position

The Database Reliability Engineer (DBRE) manages, builds, maintains, monitors, and troubleshoots the cloud-based database infrastructure supporting PointClickCare’s mission-critical SaaS application. The role improves processes through automation and coding to reduce operational toil, and works closely with Engineering and SRE teams to support products that require database services. The position includes some on-call or after-hours work.

Requirements

  • At least 3 years of experience working with relational database systems.
  • At least 1 year in a Database, SRE, or Engineering-related role.
  • Hands-on experience with SQL Server or PostgreSQL administration, performance tuning, replication, high availability, and disaster recovery.
  • Experience working in a cloud environment such as AWS, GCP, or Azure.
  • Experience with infrastructure-as-code tools such as Ansible and Terraform.
  • Coding or automation experience with languages such as PowerShell, C#, SQL, Python, or Go.
  • Experience with source control systems such as Git.
  • University or college education in Database Management, Software Engineering, or a related field.
  • Some on-call or after-hours work is required.

Nice To Haves

  • SQL Server or PostgreSQL experience is preferred; experience with other DBMS is also welcomed.
  • Experience with large databases (1+ TB) and managing large database environments.
  • Experience with Jira, Confluence, Grafana, ClickHouse, or NoSQL databases.
  • Experience with AI tools, technologies, or AI-assisted development and automation.

Responsibilities

  • Monitor database observability metrics and ensure database objectives are met.
  • Work with the DBA team to identify operational toil and implement automation and processes to manage database systems at scale.
  • Use data-driven approaches to improve database performance and availability.
  • Support Engineering and SRE teams with database migrations, query performance, and schema and design improvements.
  • Handle database operational workload, performance troubleshooting, and root-cause analysis.
  • Standardize database configurations, deployment patterns, and operational processes across SQL Server and PostgreSQL platforms.
  • Manage and prioritize operational tickets, incidents, service requests, and database maintenance activities.

Benefits

  • Benefits starting from Day 1
  • Retirement plan matching
  • Flexible paid time off
  • Wellness support programs and resources
  • Parental and caregiver leaves
  • Fertility and adoption support
  • Continuous development support program
  • Employee assistance program
  • Allyship and inclusion communities
  • Employee recognition
  • Bonus
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