Database Coordinator

Bay Area Church and Christian School•League City, TX

3d•Onsite

About The Position

The Database Coordinator is responsible for maintaining the accuracy, integrity, security, and effectiveness of the church's constituent relationship management (CRM) database. This role ensures that member, attendee, volunteer, donor, and ministry records are complete and up to date, enabling effective ministry, communication, reporting, and strategic decision-making. The Database Coordinator partners with ministry leaders and staff to develop best practices for data management while supporting the church's mission through accurate and actionable information. This role is also the primary trainer for staff on the database and data entry.

Requirements

Associate's degree in Information Systems, Business Administration, Computer Science, or a related field preferred
Equivalent combination of education and relevant work experience may be considered
Minimum of 2–4 years of experience managing databases, CRM systems, or church management software
Experience working in a church, nonprofit, or ministry environment is preferred
Experience with church management systems (such as Church Community Builder - CCB) is highly desirable
Strong attention to detail with a commitment to data accuracy and integrity
Proficiency using MacBooks and Google Workspace
Proficiency in database management, CRM platforms, and Microsoft Excel, including advanced spreadsheet functions
Ability to analyze data and produce meaningful reports for ministry leaders
Knowledge of data management principles, database structure, and reporting tools
Strong organizational and time management skills with the ability to prioritize multiple projects and deadlines
Excellent problem-solving and critical-thinking abilities
Strong interpersonal and customer service skills with the ability to train and support users of varying technical abilities
Ability to maintain strict confidentiality and exercise sound judgment when handling sensitive information
Effective written and verbal communication skills
Ability to work independently while collaborating effectively with multiple ministry teams
Familiarity with data privacy practices and security principles
Adaptability and willingness to learn new technologies and software systems
Demonstrated commitment to the mission, vision, and values of the church
Ability to reason logically and make sound decisions, to consider alternative and diverse perspectives, to communicate effectively both orally and in writing, to remain poised under stressful circumstances, and to interact effectively with people in a positive and professional manner that engenders confidence and trust
Ability to read and write at an advanced level in a business environment
Ability to process alpha/numeric information accurately
Ability to complete assigned tasks without direct supervision
Ability to exercise independent judgment and make decisions
Ability to work with people beyond giving and receiving instructions; must be adaptable to performing under stress and when confronted with emergencies
Ability to listen and respond to counsel
Ability to establish and maintain cooperative and effective working relationships with others
Ability to report to work on a regular and punctual basis
Must be physically able to operate a variety of office equipment, including computers, copiers, phones, etc.
Must be able to exert up to 20 pounds of force occasionally; 10 pounds of force frequently; and/or a negligible amount of force constantly to lift, carry, push, pull, or otherwise move objects; perform repetitive motion, such as grasping, picking, pinching, typing, or otherwise utilizing finger dexterity
Must be able to regularly remain stationary at the computer, requiring repetitive finger movements and manual dexterity
Must possess the ability to observe details at close range required for viewing a computer monitor, preparing and analyzing data and figures, transcribing, and reading
Must possess the ability to perceive sounds at normal speaking levels with or without correction; possess the ability to receive detailed information through oral communication and to make discriminations in sound
Must possess the ability to express ideas using the spoken word to convey instructions to students, parents, and other stakeholders accurately, loudly, and/or quickly

Nice To Haves

Experience with SQL or database query tools
Knowledge of reporting and business intelligence platforms (Power BI, Tableau, or similar)
Familiarity with workflow automation tools and integrations
Experience supporting online giving, event management, or volunteer management systems
Understanding of church membership processes, discipleship pathways, and ministry operations

Responsibilities

Maintain the church database by entering, updating, auditing, and correcting member, attendee, volunteer, donor, and household records
Develop and enforce data-entry standards, procedures, and quality-control measures to ensure database accuracy and consistency
Process and manage data imports, exports, deduplication, and record merges
Build and generate reports, dashboards, mailing lists, and analytics to support ministry leaders, executive leadership, and church-wide initiatives
Support online forms, event registrations, volunteer applications, and other data collection processes
Collaborate with ministry departments to understand reporting needs and provide meaningful data insights
Train church staff and ministry leaders on database procedures, best practices, and system functionality
Troubleshoot database issues and serve as the primary point of contact for database-related questions and support
Maintain database security by managing user permissions and ensuring compliance with privacy and data protection policies
Coordinate with IT and software vendors regarding system updates, enhancements, integrations, and troubleshooting
Assist with annual reporting, membership reconciliation, attendance tracking, giving records, and organizational metrics
Document database procedures and maintain current process documentation
Support special projects related to church management software, data migration, and ministry technology initiatives
Perform regular database audits to ensure data integrity and identify opportunities for process improvement
Other duties as assigned by the Executive Director of Operations