Mfg Systems Software Development Engineer

Intel Corporation•Hillsboro, OR

1d•$52,000 - $200,000•Onsite

About The Position

We are seeking a Database and Data Loader Support Engineer to provide Level 2 technical support, troubleshooting, and maintenance for database systems and data loader processes as part of Data Analytics and Process Control (AO DAP) L2 team. This role focuses on ensuring smooth data operations, resolving technical issues, and supporting end-users with database and data integration challenges in an automated manufacturing environment.

Requirements

Bachelor's or Master's Degree in Computer Science, Information Technology or a related engineering field.
3-6 years of experience in database engineering or database administration support.
Experience with relational database technologies.
Experience with automated monitoring and alerting systems, i.e. SCOM, LA2.

Nice To Haves

SQL query writing and optimization.
Database platforms (SQL Server, Oracle, MySQL, PostgreSQL database administration).
Database concepts (tables, indexes, views, stored procedures).
Database backup and recovery procedures.
Database monitoring tools and performance metrics.

Responsibilities

Provide Level 2 technical support, troubleshooting, and maintenance for database systems and data loader processes.
Ensure smooth data operations and resolve technical issues.
Support end-users with database and data integration challenges in an automated manufacturing environment.
Work on-site with availability for 12-hour day shifts following Shift 7 (Thursday through Saturday and every other Wednesday, 6am-6pm).
Demonstrate a highly flexible, results-oriented mindset with a customer-first approach.
Work effectively in fast-paced, mission-critical Level 2 support environments.
Utilize strong troubleshooting and analytical problem-solving abilities.
Employ excellent project management, verbal, and written communication skills.
Resolve complex technical issues in high-pressure environments.
Understand Agile frameworks and ITIL/incident management processes.
Follow procedures and work in a 24x7 support environment.
Leverage previous support or operations experience.