Remote Database Administrator Cloud

MariaDB plc
•Remote

About The Position

MariaDB is seeking a Remote Database Administrator for its SkySQL cloud platform. This role involves working with customers globally to provide expert-level Remote DBA services, including database monitoring, performance tuning, issue resolution, architectural design, best practice implementation, upgrades, backup configuration, and recovery assistance. The position requires advanced troubleshooting skills, creative problem-solving, and the ability to work autonomously in a globally distributed, telecommuting team environment. The role utilizes remote technologies like email, Slack, web, and SSH. Due to the 24x7x365 customer coverage requirement, occasional work on nights, weekends, and holidays is expected, with efforts made to minimize impact through global team leverage.

Requirements

  • Passion for serving customers and solving technical problems
  • Experience with MariaDB/MySQL and surrounding tools
  • Knowledge of SQL query writing and optimization
  • Knowledge of database design, administration, development or architecture
  • Understanding of various high availability environments and technologies
  • Very strong troubleshooting and problem-solving skills
  • Tenacity with regard to customer communication & follow-up
  • Comfortable working remotely (equipment provided)
  • Excellent written and spoken English communication skills
  • Experience with some sort of columnar database platform
  • Previous usage of database proxying technology

Nice To Haves

  • Experience in a 24x7 support environment
  • Proficient with multiple backup utilities (mydumper, MariaDB Backup, Xtrabackup, mysqldump, etc.)
  • Prior MariaDB, Percona, or MySQL support engineer experience
  • Previous experience working remotely
  • Proficient in one or more scripting languages (Bash, Python, Go, etc.)
  • Sysadmin experience (Linux, Windows, etc.)
  • Working knowledge of other database systems (Oracle, MS SQL Server, Postgres, RDS/Aurora, MongoDB, etc.)
  • Contributions to open source software in the MariaDB/MySQL ecosystem
  • Experience with other MariaDB products such as MaxScale, ColumnStore, Cluster/Galera, Clustrix, etc.
  • Proficient with virtualization software (Xen, VirtualBox, VMware, etc.)
  • Experience with cloud offerings
  • Experience with automation toolsets
  • Experience with containers (Kubernetes, Docker, etc)
  • MariaDB/MySQL monitoring software experience
  • MariaDB and/or MySQL certifications

Responsibilities

  • Perform DBA activities remotely with customers around the world
  • Automate various DBA tasks
  • Set up monitoring and other activities on customer servers
  • Perform periodic health checks and reports on customer systems
  • Participate in the community by blogging and other social media
  • Help the MariaDB team build tools and enhancements around MariaDB
  • Help improve practices and common methodologies for the Remote DBA team
  • Ability to be on call as needed to guarantee customer SLAs
  • Manage SkySQL customers across cloud environments
  • Provide coverage during designated schedule
  • Tues-Sat or Sun-Thurs shift preferred
  • Ability to travel internationally for company-related meetings

Benefits

  • 25 days paid annual leave (plus holidays)
  • competitive compensation package
  • massive degree of flexibility and freedom
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