Database & Administrative Coordinator

COASTAL MAINE BOTANICAL GARDENS•Boothbay, ME

7d•$22 - $24•Onsite

About The Position

Coastal Maine Botanical Gardens is hiring a Database & Administrative Coordinator! This role provides project management and database administration support to the Marketing Department, as well as all database system end users across the organization. This role is responsible for customer service and support within a team, as well as solo data management. This is a Temporary (through March 2027), Full-time (40 hours per week) role. Some weekends and evenings are required from mid-November through January 2. The pay rate is $22.00 - $24.00 hourly, non-exempt.

Requirements

1–3 years in administrative, nonprofit, or event support roles preferred.
Experience with a POS/CRM system. Spektrix is preferred.
Comfort aggregating data in Microsoft Excel.
Strong technical troubleshooting skills with a patient, community-focused approach to solutions.
Excellent written and verbal communication, with attention to detail.
High organizational skills and an interest in supporting a mission-driven, non-profit environment.
This is a sedentary job that requires repetitive computer use.
The work requires standard visual acuity.

Nice To Haves

Power BI skills are a plus.

Responsibilities

Support org-wide maintenance of our Customer Relationship Management/Point of Sale (CRM/POS) system, Spektrix, including building/unlocking accounts, building and adjusting events, assisting in report builds, and project managing system issues.
Keep Power BI dashboards up to date with daily uploads to track revenue, attendance, and sales trends.
Perform regular data clean-up, duplicate merging, and quality control to ensure accurate reporting.
Serve as administrator for the project management tool, Airtable, ensuring project statuses are updated, and final content and invoices are uploaded.
Collaborate across all departments to provide administrative support for events, including name tags, menus, signage printing, and coordinating pre- and post-event emails.
Review survey responses, code them, and escalate issues to the appropriate department.