Data Support Specialist - BioAnalytics

Labcorp•Chantilly, VA

8d•Onsite

About The Position

Labcorp is seeking a Data Support Specialist in Chantilly, VA. Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives.

Requirements

Bachelor’s degree in biology, chemistry or science related subject
2 or more years of experience in laboratory operations, data review, standard operating procedures
2 or more years experience in efficient basic software use (e.g. Word, Excel, PowerPoint)

Nice To Haves

Bachelor’s degree in biology, chemistry or science related subject or MBA
5 or more years experience in laboratory operations, data review, standard operating procedures
3 or more years experience in efficient basic software use (e.g. Word, Excel, PowerPoint)
1 or more years experience in a Customer Service facing position
Strong collaboration and partnership mindset
Ability to interact with internal and external customers
Data collection experience

Responsibilities

Reviewing departmental data and reports for accuracy and compliance to applicable Standard Operating Procedures (SOP’s) and regulations.
Monitoring departmental systems and trends in eQA and performing follow up actions as needed.
Maintaining and communicating error tracking data in support of departmental improvement efforts.
Assisting co-workers and internal customers with interpretation of regulatory requirements (e.g., GLPs), SOP requirements, and other guidance documents, as applicable.
Reviewing data to ensure quality standards are met and to verify compliance to applicable SOP and regulatory requirements.
Maintaining working knowledge of client SOPs and requirements as applicable.
Ensuring that data reviewed meets applicable client SOPs and requirements.
Performing regularly scheduled audits of departmental systems and supporting data, as applicable, to ensure proper documentation and maintenance (e.g. training files, client SOP reading lists, logbooks, etc.).
Collecting error tracking data for items reviewed and reporting trends as feedback to the department.
Monitoring citation trends in eQA and performing follow-up actions with respondents, management, or others, if needed, to prevent recurring citations, problems, or errors.
Promoting quality and regulatory compliance within the department by working with operations and scientific staff to resolve service/quality issues, serving on a committee, assisting with the development of training programs related to documentation and quality, or other related involvement.
Notifying management of observed quality/compliance issues and service failures.
Participating in quality improvement opportunities and harmonization efforts to promote best practices.
Participating in project debrief meetings as needed.
Facilitating changes to SOPs, policies, training materials, and other documents as applicable.
Completing self-development opportunities.
Performing other related duties as assigned.
May need to travel < 5% of the time for potential cross-site QC support needs or external training needs.