Data Support Representative - Quality Administration - FT - Day

Stormont Vail Health•Topeka, KS
•Hybrid

About The Position

The Data Support Representative supports the Infection Prevention and Control (IPC) and Quality Improvement programs by consistently gathering and entering accurate, timely, and relevant data, and by assessing, communicating, and auditing information and practices. This is a full-time, non-exempt position working 40 hours per week on the first shift. It is hybrid and is not patient-facing, with no supervisory or budget responsibility. The role enters information into registries and other databases for regulatory requirements; collaborates with Infection Preventionists and Quality Improvement Specialists to analyze data and identify gaps; and develops dashboards and scorecards for distribution across the organization. The representative also completes pre-operative and post-operative phone assessment surveys, documents results in the registry, and communicates pertinent findings to project owners. The position uses organizationally supported performance-improvement tools to support root-cause analysis and quality-improvement and infection-prevention efforts, and abstracts quality metrics according to specific guidelines for accurate and consistent internal and external reporting. Remote work requires a quiet, distraction-free workspace that meets security and privacy standards, stable electricity and internet with at least 25 Mbps upload and download speed, and full attention to job duties and communication during working hours. The employee must follow agreed break and attendance schedules and Stormont Vail’s Remote Worker Policy, including annually reviewing and acknowledging the Remote Work Agreement. The position complies with Stormont Vail Health policies, standards, and mandatory training requirements and performs other duties as assigned.

Requirements

  • Associate's degree required.
  • Two years of data-entry and reporting experience required.
  • Experience in health care required.
  • Required proficiency with analytics and graphical software, including Word, Excel, and PowerPoint.
  • Ability to express or exchange ideas through spoken and written communication.
  • Ability to comprehend medical terminology.

Nice To Haves

  • Bachelor's degree preferred.

Responsibilities

  • Enter data into registries and other databases to meet regulatory requirements.
  • Collaborate with Infection Preventionists and Quality Improvement Specialists to analyze data and identify gaps through the data-entry process.
  • Formulate data into dashboards and scorecards for distribution throughout the organization.
  • Complete pre-operative and post-operative phone assessment surveys, document them in the registry, and communicate pertinent findings to project owners.
  • Use organizationally supported performance-improvement tools to assist with root-cause analysis for quality-improvement efforts and infection-prevention strategies.
  • Abstract quality metrics according to specific guidelines to ensure accurate and consistent reporting for internal and external agencies.
  • Demonstrate teamwork through appropriate and timely communication, feedback, consensus building, effective listening, and willingness to learn.
  • Comply with Stormont Vail Health policies, standards, and mandatory training requirements.
  • Perform other duties as assigned.
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