Data Support Representative - Quality Administration - FT - Day
About The Position
The Data Support Representative supports the Infection Prevention and Control (IPC) and Quality Improvement programs by gathering and entering accurate, timely, and relevant data, and by assessing, communicating, and auditing information and practices. This is a full-time, non-exempt position working 40 hours per week on the first/day shift. The role is hybrid and is not patient-facing, with no supervisory or budget responsibilities. The position enters registry and database information for regulatory requirements, helps analyze data and identify gaps, and prepares dashboards and scorecards for organizational distribution. It also conducts pre-operative and post-operative phone assessment surveys, documents results in the registry, communicates relevant findings to project owners, and supports quality improvement and infection prevention efforts using organizationally supported performance-improvement tools and root-cause analysis. Quality metrics are abstracted according to specific guidelines to ensure accurate, consistent reporting to internal and external agencies. Remote work requires a quiet, distraction-free workspace that meets security and privacy standards, stable electricity and internet with at least 25 Mbps upload and download speed, attention to job duties and communications during working hours, adherence to agreed break and attendance schedules, and compliance with Stormont Vail’s Remote Worker Policy and annual Remote Work Agreement. The position also requires compliance with organizational policies, standards, and mandatory training, and performance of other duties as assigned.
Requirements
- Associate's degree required.
- At least 2 years of data-entry and reporting experience required.
- Experience in health care required.
- Required proficiency with analytics and graphical software, including Word, Excel, and PowerPoint.
- Ability to express or exchange ideas through spoken and written communication.
- Ability to comprehend medical terminology.
Nice To Haves
- Bachelor's degree preferred.
Responsibilities
- Enter data into registries and other databases to meet regulatory requirements.
- Collaborate with Infection Preventionists and Quality Improvement Specialists to analyze information and identify gaps through the data-entry process.
- Develop dashboards and scorecards from data for distribution throughout the organization.
- Complete pre-operative and post-operative phone assessment surveys, document findings in the registry, and communicate relevant findings to project owners.
- Use organizationally supported performance-improvement tools to assist with root-cause analysis for quality improvement and infection prevention efforts.
- Abstract quality metrics according to specific guidelines to support accurate and consistent reporting to internal and external agencies.
- Demonstrate teamwork through timely communication and feedback, consensus building, effective listening, and willingness to learn.
- Comply with Stormont Vail Health policies, standards, and mandatory training requirements, and perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
