Data & Support Administrator - Absence

ComPsych Corporation•Chicago, IL

1d•Remote

About The Position

ComPsych is the worldwide leader in organizational mental health, well-being, and absence management, dedicated to igniting human potential in workplaces across the globe. For over 40 years, they have combined technology with human expertise to help individuals and organizations thrive, offering GuidanceResources and AbsenceResources solutions to over 75,000 customers globally. The Data & Support Administrator, Absence will support the Reporting & Analytics Team by performing and facilitating administrative activities and procedures. This role serves as a trusted partner, providing support on administrative and business management matters and activities, and is crucial for completing tasks promptly with quick turn-around times.

Requirements

High school degree or GED required
Experience in Microsoft Excel/Word/PowerPoint/Power BI required
Excellent time management and organizational skills
Ability to work independently to meet project deadlines
Strong attention to detail
Excellent communication skills to maintain professional communication with internal teams
Excellent problem-solving skills
Excellent interpersonal skills
Self-starter with ability to multi-task and work autonomously
Consistent and reliable high-speed internet and workspace free from distraction, disruption, or noise is required
Ability to be present on camera during work-related trainings, meetings, and/or events
Must be able to sit or stand at a desk for prolonged periods while working on a computer

Nice To Haves

Bachelor’s degree preferred
1 year of experience in data analytics or similar role preferred

Responsibilities

Perform Excel-based tasks to support ad hoc requests, including data lookups, pivot tables, and other formulas
Conduct basic data analysis to identify trends, validate data accuracy, and support business decision-making
Manage the Reporting & Analytics inbox, including monitoring requests, prioritizing tasks, and routing inquiries to appropriate team members
Execute recurring and ad hoc reporting processes (weekly, monthly, quarterly), ensuring accuracy and timely delivery
Respond to and resolve higher-level Reporting & Analytics inquiries
Maintain and update Reporting & Analytics standard operating procedures (SOPs) to ensure documentation is current and accurate
Support cross-functional business initiatives, including customer-specific reporting and data projects
Coordinate and schedule meetings, including preparing agendas and taking notes as needed
Perform administrative and clerical functions, including document preparation, spreadsheet management, and creation of ad hoc reports
Perform other duties as assigned