Data Steward

United Way of Connecticut Inc•Rocky Hill, CT

12h•$25 - $33•Hybrid

About The Position

United Way of Connecticut is seeking a detail-oriented, analytical Data Steward to support the quality and maintenance of Child Care Services program data. In this role, you will ensure data integrity, support system testing, maintain business process documentation, and verify child care provider training requirements. You will collaborate across teams to identify trends, resolve data issues, and ensure accurate and available information for program needs. This position offers a hybrid schedule, competitive pay, and the opportunity to contribute to meaningful work that strengthens Connecticut communities.

Requirements

Bachelor’s degree in Business Administration, Information Systems, Computer Science or a related field and one year of experience; or Associate’s degree in Business Administration, Information Systems, Computer Science or a related field and three years of experience; or One year of post-secondary education and five years of experience.
Knowledge of operational processes and data systems.
Demonstrated ability to work with cross-functional teams.
Ability to maintain a high level of confidentiality in day-to-day duties.
Strong written and verbal communication, listening, organization and priority-setting skills.
Strong customer focus in all tasks and activities, even while under pressure.
Solid problem-solving skills through analysis and ongoing feedback.
Ability to work effectively and produce results in a team environment.
Ability to relate well with people from diverse groups.
Ability to perform the job with integrity and values consistent with the United Way of Connecticut mission.
May be required to work outside regular office hours and adhere to specified emergency response times.

Responsibilities

Define data elements and assist in establishing policies and procedures related to the collection and accuracy of data.
Document, implement and support database usage standards.
Develop and maintain business process documentation.
Research, evaluate and verify providers’ completion of Provider Orientation Project (POP) training.
Communicate verified provider results to appropriate Care 4 Kids and 211 Child Care team members.
Assess and monitor data to ensure quality, consistency and integrity.
Create and deliver ad-hoc and institutional reports.
Collaborate with key business team members to resolve issues related to data standards and definitions.
Participate in user acceptance testing to ensure defined system requirements are met.
Collect and analyze data from multiple sources to identify trends.
Report outcomes and measurements and recommend opportunities for improvement.
Enter accurate case data, including narrative and statistical records of client contacts.
Maintain reporting schedules to ensure defined deliverables are accurate and completed on time.
Evaluate the effectiveness of current systems, identify opportunities for improvement and recommend solutions.
Perform other duties as assigned.

Benefits

$24.79–$32.98/hour, based on relevant experience, education and internal equity.
Employees who are proficient in Spanish and/or Portuguese and successfully complete the applicable language proficiency assessment after 90 days of employment may be eligible to receive an additional $0.75 per hour for one language or $1.50 per hour for both languages.
5% employer 401(k) contribution.
Paid Time Off in a calendar year – you begin accruing immediately.
13 paid holidays per year.
Generous health benefits, including 80% coverage of your medical plan premium and deductible.
Tuition reimbursement after one year.
Employment at United Way of Connecticut counts toward Public Service Student Loan Forgiveness.
Professional development and opportunities for growth.
Supportive, culturally diverse, inclusive and mission-driven workplace.