Data Specialist

Joni and Friends•Agoura Hills, CA

2d•$22 - $24•Hybrid

About The Position

The Data Specialist will be responsible for processing, reviewing, and maintaining constituent, contribution, and related organizational data within the Salesforce CRM system, ensuring accuracy, completeness, and consistency of records. This role supports daily contribution processing activities, performs quality reviews of entered data, maintains constituent account information, and assists with administrative management of data processing workflows. The Data Specialist will also engage in cross-team collaboration to ensure timely and consistent processing of information and effective data management practices. Other duties and projects as assigned by supervisor to support department and ministry needs.

Requirements

Must possess a vibrant personal relationship with Jesus Christ and agree with the Joni and Friends statement of faith
Desire to serve in a growing and dynamic Christian service ministry
2+ years of experience in data entry, data processing, or CRM/database management
Demonstrated proficiency in Salesforce (or similar CRM system) and Microsoft Office Suite, particularly Excel
Strong attention to detail and accuracy in data entry and recordkeeping
Ability to consistently handle repetitive tasks with precision and care
Strong organizational skills and the ability to manage time and priorities effectively
High level of discretion and professionalism; must maintain strict confidentiality of all constituent and financial information
Excellent written and verbal communication skills
A team player with a collaborative spirit, who can also work independently with minimal supervision

Nice To Haves

Bachelor’s degree preferred; equivalent experience (2+ years) in a data-related role acceptable
Basic experience in reporting or data analysis is a plus (e.g., running standard reports, identifying data trends, etc.)
Understanding of Christian ministry and specifically Joni and Friends is desirable

Responsibilities

Process, review, and maintain constituent, contribution, and related organizational data within the Salesforce CRM system, ensuring accuracy, completeness, and consistency of records
Support daily contribution processing activities through the receipt, sorting, verification, batching, and entry of financial contributions and related donor information, while maintaining data accuracy and compliance with established procedures
Perform quality review of entered data, identify discrepancies, and assist with corrective actions to maintain data integrity across multiple contribution sources and processing channels
Maintain and update constituent account information by processing returned mail, donor correspondence, and changes to contact or account records to ensure accurate communication and reporting
Assist with administrative management of data processing workflows through exception handling and related operational activities
Cross Team Collaboration to ensure timely and consistent processing of information and effective data management practices
Other duties and projects as assigned by supervisor to support department and ministry needs