Data Specialist

NeuAnalytics•Overland Park, KS

7d•Onsite

About The Position

About NeuAnalytics Founded in 2006, NeuAnalytics is a SaaS company specializing in enterprise receivables management, compliance management, and business process management. Our platform serves leading financial institutions, auto finance companies, and other industry verticals by delivering data-driven solutions that improve operational performance and support regulatory compliance. We are a team of innovators and problem-solvers who believe that great outcomes start with great people. Our culture fosters curiosity, continuous learning, and collaboration – empowering our team to push boundaries and drive real impact for our clients every day. About This Role We are looking for a Data Specialist to join our Client Success team. In this role, you will serve as a subject matter expert in your assigned clients’ data, delivering exceptional support and driving client performance through data quality management, reporting, and issue resolution. The Data Specialist is responsible for the support and success of assigned clients. Core responsibilities include running daily reporting, proactively managing data quality, researching client data questions and escalations, building custom queries to support complex analysis and ad-hoc reporting, and providing business insights that aid client performance. You will work directly with your Client Success Manager and Client Success Analysts to ensure your assigned clients are well-supported and any issues or concerns are addressed promptly and effectively.

Requirements

Experience in data analytics, programming, or database management
Demonstrate strong analytical skills with an emphasis on data analysis
Demonstrates proven IT knowledge of business analysis process and functions
Strong collaboration, multi-tasking, and organization skills
Strong written and oral communications skills
Proficiency in Excel required

Nice To Haves

Preferred experience with SQL or similar query languages
Preferred BA degree or equivalent experience; a technical or IT-related field is a plus

Responsibilities

Analyze large data sets for conformance to best practices using client and industry specific business logic
Access multiple interrelated data sets for potential conflicts, and ensure identified anomalies are tracked and resolved.
Collaborate with internal stakeholders to assist with request resolutions as they pertain to data quality, analytics, reporting, or support requests.
Proactively develop and maintain technical knowledge in specialized areas, remaining up-to-date on current trends and best practices
Update tickets as they are in progress with appropriate communication both internally and externally.
Track time spent working client requests
Build custom queries to support complex data analysis and develop ad-hoc reports for client and internal use.
Develop expertise in assigned clients’ data, leveraging available tools, reports, and data to understand drivers of performance and proactively identify opportunities for improvement.