Data Specialist (Infant Toddler Services Team)

Capital Cfo+•Albany, NY

2d•$68,000 - $73,000•Hybrid

About The Position

The Data Specialist for the Infant Toddler Services Team serves as ECLC’s expert on the project database, providing direct assistance to Infant Toddler Specialists (ITS), Infant Early Childhood Mental Health Consultants (IECMHC), Child Care Resource and Referral(CCRR)agency data team members, and network supervisors. Our customized data system was created to track, report, and evaluate the quality improvement initiatives of IECMHC and ITS. This position includes monitoring and analyzing data, troubleshooting all components of the data system, working closely with the database developer to ensure a smooth data entry process for its users, and supporting direct service providers with data onboarding and use.

Requirements

Bachelor’s degree or equivalent combination of education and relevant experience required.
Minimum of three years of experience in program coordination and/or policy analysis in the fields human services, public health, healthcare, or related fields.
Experience working in a client or customer facing environment.
Strong understanding of human services, public policy, community systems, or related fields.
Ability to interpret and apply regulations, legislation, or policy guidance.
Experience with customer service, conflict resolution, or needs assessment.
Ability to maintain professionalism, discretion, and confidentiality.
Demonstrated ability to manage multiple projects and meet deadlines.
Proficiency with Microsoft Office Suite and data management tools.
Strong verbal and written communication skills, including public speaking.
Ability to build collaborative relationships with diverse stakeholders.
Ability to consider multiple stakeholders, prioritize, and problem solve when it comes to database development.
Display grace and understanding when working with our network of social workers, understanding that data is not an area of strength for many.

Nice To Haves

Nonprofit or early childhood experience preferred.

Responsibilities

Establish and oversee project-specific procedures to ensure compliance with funding requirements and alignment with program objectives.
Work collaboratively with technical, administrative, and program staff to complete project-specific tasks and deliverables.
Plan and administer project-specific budgets in coordination with supervisors and finance staff. This includes working with IT and IECMH teams to develop additions and changes to the database, to be completed by our external database developer.
Prepare and maintain accurate records, data, and reports in accordance with contractual and internal requirements.
Host meeting spaces with the network to discuss data concerns, opportunities for growth, and promote continuous quality improvement.
Respond in a timely manner to network requests for data support.
Present data collected in digestible, informational formats such as reports, data shares, and project updates.
Support IECMHC and ITS teams at ECLC to brainstorm next steps for the project and work to achieve these goals.
Conduct data analysis for the efficacy and breadth of the projects.
Understand the needs and concerns of the network of database users and communicate these needs in a clear and concise manner to stakeholders at multiple levels.
Work with database developers on improvements and new features to ensure the data entry process is as burdenless as possible for users.
Meet with the Office of Children and Family Services(OCFS) on a quarterly basis to discuss project updates, reporting and data concerns, and see where ECLC can support both OCFS and the network.