Data Services Operations Coordinator

Priority Technology Holdings, LLC• Remote, US,

3d•$98,000 - $134,000•Remote

About The Position

We are seeking a Data Services Operations Coordinator to ensure the smooth execution of our Data Services operational processes, agile sprint pipelines, and release schedules. In this role, you will work within established operational frameworks to manage day-to-day sprint mechanics, maintain project board hygiene, monitor release readiness, and administer key departmental workflows. Operating with functional autonomy, you will act as a key operational anchor for Department Leads and Project Delivery Leads, taking full ownership of recurring operational objectives and cross-functional coordination.

Requirements

3+ years of professional experience in project coordination, scrum mastering, or operations within a data or software engineering environment.
Demonstrated ability to work independently within established guidelines to achieve operational objectives.
Strong hands-on experience with Jira (board management, JQL/filters, ticket hygiene) and Confluence.
Solid understanding of Agile/Scrum concepts, SDLC stages, and basic financial logging processes (CapEx/OpEx).
Strong communication, organization, and follow-through skills.

Responsibilities

Coordinate, schedule, and facilitate recurring agile ceremonies, including daily standups, sprint planning, and backlog refinement sessions.
Own Jira board hygiene across teams; process ticket modifications, resolve unassigned items, manage field updates, and clean up inactive issues prior to planning sessions.
Track sprint action items and verify ticket readiness against defined operational criteria to support smooth cycle execution.
Coordinate routine release checklists, track go-live dependencies, and escalate release risks to delivery leadership.
Maintain active issue logs and track cross-functional operational dependencies across active projects.
Track milestone completion for active initiatives and gather necessary documentation for CapEx and OpEx financial traceability.
Coordinate monthly operational expenditure (OpEx) logging, capital submission tracking, and team time-logging compliance against target deadlines.
Manage team access workflows, triage incoming operational request queues, and coordinate platform permissions across core data systems.
Maintain the Data Services wiki and Confluence spaces by structuring new operational documentation and archiving outdated materials.
Administer the vendor renewal pipeline by tracking contract milestones, routing modification requests, and scheduling vendor alignment sessions.
Coordinate departmental logistics, operational updates, and team culture-building activities.