About The Position

We are seeking experienced Service Architects to design, develop, and evolve end-to-end service architectures across our global network and satellite portfolio. These roles will play a critical part in translating business and customer requirements into scalable, reliable, and cost-effective service solutions. The Service Architects will work cross-functionally with engineering, operations, product management, and commercial teams to ensure service offerings are technically sound, operationally viable, and aligned with existing and planned infrastructure.

Requirements

  • Bachelor’s degree in Engineering, Telecommunications, Computer Science , or related field
  • 8+ years of experience in telecommunications, networking, or satellite services
  • Proven experience in service architecture / solution design
  • Strong understanding of: IP networking (MPLS, VPNs, routing protocols)
  • Strong understanding of: Satellite communications and ground infrastructure
  • Strong understanding of: Network service delivery models and lifecycle
  • Experience with end-to-end service design across multiple domains
  • Ability to translate complex technical concepts into clear business-aligned solutions
  • Strong stakeholder management and communication skills

Nice To Haves

  • Experience in satellite operators, service providers, or global network environments
  • Familiarity with: Media architecture to include both Occassional and Dedicated solutions
  • Familiarity with: SDN / NFV architectures
  • Familiarity with: Network orchestration and automation platforms
  • Familiarity with: Cloud networking and hybrid architectures
  • Knowledge of ITIL or service management frameworks
  • Experience with product development and service commercialization
  • Exposure to MEF standards or similar service frameworks

Responsibilities

  • Design end-to-end service architectures spanning space, ground, and terrestrial network domains
  • Translate customer and business requirements into detailed technical service designs
  • Define service models, workflows, and operational processes (fulfillment, assurance, lifecycle management)
  • Collaborate with: Network Engineering (capacity, topology, platforms), Product & Commercial teams (service definition and packaging), Operations (NOC, service delivery, support readiness)
  • Develop standardized service templates and design frameworks to accelerate delivery
  • Ensure solutions meet performance, scalability, resilience, and security requirements
  • Support cost modeling and business case development for new services
  • Participate in customer engagements as the technical authority when needed
  • Contribute to technology roadmaps and architectural strategy

Benefits

  • Additional compensation and benefits may apply depending on the location and terms of employment.
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