Data Reporting Specialist

Carthage College • Kenosha, WI

22h

About The Position

The Data Reporting Specialist provides analytical and operational support to Carthage College's Office of Institutional Research, working directly with the IR Coordinator in a small, collaborative team. The role processes campus data requests, runs routine reports, updates dashboards, and supports the accuracy and quality of institutional data.

The specialist supports recurring and ad hoc data requests using standard reports and custom queries in the Workday Student Information System; assists with gathering, cleaning, and validating data for required higher education reporting and campus surveys; and maintains fact sheets, data tables, and visual dashboards using Microsoft Excel and Tableau. The role also performs data quality checks and audits, documents reporting procedures, develops technical skills, and provides customer service to the Carthage community. Other duties may be assigned. The position has no supervisory duties and requires a background screening.

Requirements

• Associate's degree required.
• One to two years of data reporting experience required.
• Experience working in an institute of higher education or similar environment.
• Working knowledge of Microsoft Office Suite, particularly Microsoft Excel, and ability to use a personal computer and web browser.
• Ability to reliably complete time-sensitive requests.
• Strong attention to detail and ability to produce clear, accurate information using technological tools.
• Ability to work independently and collaboratively in a fast-paced, team-oriented environment.
• Strong organizational and time-management skills.
• Enthusiasm for learning new software, technical reporting tools, and higher education administrative processes.
• Ability to work with individuals from diverse backgrounds and to use discretion with sensitive information.
• Excellent oral and written communication skills to communicate effectively with administrators and faculty members.
• Ability to handle challenging situations confidently and function effectively amid frequent interruptions.
• Demonstrated expertise in organization, problem-solving, and critical thinking.

Nice To Haves

• Bachelor's degree preferred.
• Experience with reporting software and data visualization software such as Tableau.

Responsibilities

• Support planning, execution, and delivery of recurring and ad hoc campus data requests using standard reports and custom queries in the Workday Student Information System.
• Assist the IR Coordinator with gathering, cleaning, and validating datasets for mandatory higher education reporting and campus survey collection.
• Maintain and update routine fact sheets, data tables, and visual reporting dashboards using Microsoft Excel and Tableau.
• Perform routine data quality checks and audits to identify inconsistencies, missing details, or reconciliation issues.
• Develop technical skills in database querying, data formatting, and office workflows while maintaining clear documentation of reporting procedures.
• Provide excellent customer service to members of the Carthage community.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree