Data Quality Assurance Analyst
About The Position
The Indiana University Foundation is seeking a growth-minded, leadership-focused data professional to help modernize how we manage the alumni and donor information at the heart of our advancement work as our next Data Quality Assurance Analyst. In a given day, you write and refine intermediate-level SQL to support data validation, reporting, and CRM core data integrity. Your work includes reviewing results from automated batch processes, spotting inconsistencies in the data, and troubleshooting issues before they escalate. You can expect to lead modifications to existing SQL, and identify opportunities to automate manual work. This role centers on getting data into the CRM quickly and accurately so downstream reporting and analytics remain clean and reliable. Collaboration and influence sit at the center of this role. You partner with business analysts, application users, and the broader Advancement team, translating technical situations into clear terms for non-technical colleagues. When you find ways to improve processes, you'll be the advocate for the change, building the business case, and earning buy-in across the team. You will also support testing and documentation efforts across enterprise systems and grow into a subject matter resource for the group. If you take pride in clean data, thrive when there's a chance to improve workflows, and want to help shape how a large advancement operation manages its most important assets, apply today.
Requirements
- Bachelor's degree in information technology or a related discipline required
- 3 years of experience in a data, information technology, or related field required
- Experience with intermediate-level SQL programming, testing, and implementation of database-driven web applications
- Demonstrated understanding of data segmentation, validation, and verification
- Ability to write SQL queries at an intermediate level
- Demonstrated expertise in Microsoft Excel
- Demonstrated ability to analyze business problems and develop solutions
- Ability to collaborate with cross-functional teams to find solutions
- Ability to work independently and within a cross-functional team
- Strong customer service skills and a proven ability to build trust among teammates
- Ability to analyze and document business processes
- Ability to communicate the business case for process or system changes to peers and leadership
- Ability to work in a fast-paced, high-volume, rapidly changing environment where ambiguity and short turnaround schedules are the norm
- Ability to manage tasks, stay organized, and manage time effectively
- Demonstrated ability to leverage technology to manage projects and streamline day-to-day work
Nice To Haves
- Experience with Blackbaud or similar CRM platforms strongly preferred
Responsibilities
- Write and refine intermediate-level SQL to support data validation, reporting, and CRM core data integrity.
- Review results from automated batch processes.
- Spot inconsistencies in the data and troubleshoot issues.
- Lead modifications to existing SQL.
- Identify opportunities to automate manual work.
- Partner with business analysts, application users, and the broader Advancement team.
- Translate technical situations into clear terms for non-technical colleagues.
- Advocate for process changes, building the business case and earning buy-in.
- Support testing and documentation efforts across enterprise systems.
- Grow into a subject matter resource for the group.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
