About The Position

Designs, builds, and implements enterprise infrastructure technologies through the Rubrik product suite, applying expertise in automation, AI, and Infrastructure-as-Code delivery to support scalable, secure, and reliable business operations. Uses technical knowledge and automation to develop solutions, optimize systems, and achieve operational targets with significant impact. Remote work may be considered for well-qualified individuals located outside the Truist footprint. The teammate will work hours supporting Eastern Standard Time. Truist will not sponsor work visas, employment authorization, or provide immigration-related support for this position. The role applies automation, monitoring, and optimization to maintain infrastructure availability and performance; manages infrastructure projects and processes in accordance with organizational policies and regulatory requirements; and collaborates across teams to integrate technologies and improve standards. It troubleshoots complex infrastructure issues, supports governance and compliance, reviews designs and procedures, and provides technical direction to lower-level professionals. The engineer develops solutions through deep analysis and leads infrastructure processes, working with ownership amid ambiguous requirements and communicating technical topics to both executive and technical audiences. The environment may include legacy technologies, modernization efforts, and emerging capabilities.

Requirements

  • Bachelor’s degree in Computer Science, Engineering, Information Systems, a related field, or equivalent education, training, and work-related experience.
  • At least 5 years of professional experience in infrastructure engineering.
  • Strong knowledge of enterprise infrastructure technologies, including cloud, network, database, storage, platform, computing, and middleware.

Nice To Haves

  • 5+ years of experience leading the design, build, and implementation of Rubrik-based enterprise data protection platforms.
  • 3+ years of experience designing and supporting solutions across AWS and Azure cloud platforms.
  • 3+ years of experience leading Infrastructure-as-Code automation using Python, including Rubrik workflow automation.
  • Experience using Rally to manage Agile work, user stories, and feature delivery.
  • Experience using Confluence for technical documentation and knowledge management.
  • 5+ years of experience with ServiceNow, including CMDB, incident, change, and problem management.
  • Proficiency authoring GitLab CI/CD pipelines, including multi-stage pipelines, runners, environments, and security scanning integration.
  • Working knowledge of Ansible and Ansible Automation Platform, including playbook authoring, inventory management, and AAP workflow templates.
  • 1–2+ years of experience applying AI models and Infrastructure-as-Code to automate operational workflows.
  • Proficiency with SRE telemetry tools such as Splunk and Grafana, including dashboard development, and knowledge of Python frameworks such as FastAPI and Django.
  • Master’s degree in a relevant technical discipline.
  • Experience in a regulated financial services environment where compliance constraints shape technical architecture decisions.
  • Experience with OPA (Open Policy Agent) and policy-as-code patterns in pipeline enforcement contexts.
  • Infrastructure-as-code competency in Terraform or equivalent, with demonstrated deployment experience in Azure and/or AWS environments.

Responsibilities

  • Apply automation, monitoring, and optimization techniques to ensure infrastructure availability and performance.
  • Manage infrastructure engineering projects and processes in alignment with organizational policies and regulatory requirements.
  • Collaborate with cross-functional teams and stakeholders to integrate technologies and continuously improve infrastructure standards and processes.
  • Troubleshoot and resolve complex technical issues affecting infrastructure performance and reliability.
  • Support compliance with technology strategies, standards, and governance to mitigate risks and ensure regulatory adherence.
  • Review and guide infrastructure designs, configurations, and procedures to support operational consistency and knowledge sharing.
  • Provide technical guidance and direction to lower-level technical professionals.
  • Develop technical solutions through deep analysis of infrastructure systems and lead infrastructure processes.
  • Make meaningful progress and take ownership when requirements are not fully defined.
  • Communicate technical complexity clearly to executive and technical audiences.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Accidental death and dismemberment coverage
  • Tax-preferred savings accounts
  • 401(k) plan
  • At least 10 days of vacation during the first year, prorated as applicable
  • 10 sick days, prorated as applicable
  • Paid holidays
  • May be eligible for a defined benefit pension plan, restricted stock units, and/or deferred compensation plan, depending on position and division
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