Data Products & Strategy Lead

Humana

4d • $126,300 - $173,700 • Remote

About The Position

The Data Product & Strategy Lead drives enterprise value by developing automation opportunities across CenterWell segments, including Home Health, Primary Care, and Pharmacy. You will partner with others to uncover workflow inefficiencies and design human-centered, AI-enabled solutions that improve experience, efficiency, use, and clinical/operational outcomes. Through data analysis and process mapping, you will define leading indicators to measure important CenterWell successes and guide continuous improvement. You will promote scalable, reusable automation capabilities and responsible automation adoption within a regulated healthcare environment. You will report to the Principal Data Scientist. You will focus on working directly with CenterWell segments to uncover, shape, and advance automation opportunities that deliver measurable value. You will apply data analysis, journey mapping, MDM and data process mapping to identify patient data, measure opportunity size, and define clear leading indicators of success. You will guide development of automation uses cases from concept through validation, partnering with product, engineering, clinical, compliance, IT, and operational teams. You will ensure solutions meet user needs, promote reuse of scalable AI-enabled capabilities, and refine opportunities based on performance insights and evolving priorities.

Requirements

• 5+ years in experience strategy, service design, process improvement, or automation-focused roles, with experience developing opportunities.
• Experience in process mapping (e.g., journey maps, swimlanes, value stream mapping).
• Experience using data to identify inefficiencies, measure opportunities, and define leading indicators.
• Working knowledge of automation technologies (e.g., RPA, workflow orchestration, agentic automation).
• Familiarity with AI/ML or generative AI applications in enterprise settings.
• Understanding of healthcare workflows and ecosystems, including clinical and operational processes across Home Health, Primary Care, or Pharmacy.
• Experience managing sprint planning and Program Increment (PI) planning, including backlog prioritization, agreement, dependency tracking, and delivery readiness.
• Ability to partner with product, engineering, clinical, compliance, and operations teams to shape and advance solutions.
• Ability to translate user needs and challenges into scalable, experience-driven solutions.
• Strong storytelling and stakeholder management skills, with the ability to align diverse teams around opportunities and outcomes.

Nice To Haves

• Bachelor's degree preferred.

Responsibilities

• Drives enterprise value by developing automation opportunities across CenterWell segments.
• Partners with others to uncover workflow inefficiencies and design human-centered, AI-enabled solutions.
• Improves experience, efficiency, use, and clinical/operational outcomes through automation.
• Defines leading indicators to measure CenterWell successes and guide continuous improvement.
• Promotes scalable, reusable automation capabilities and responsible automation adoption.
• Works directly with CenterWell segments to uncover, shape, and advance automation opportunities.
• Applies data analysis, journey mapping, MDM and data process mapping to identify patient data, measure opportunity size, and define clear leading indicators of success.
• Guides development of automation use cases from concept through validation, partnering with various teams.
• Ensures solutions meet user needs, promote reuse of scalable AI-enabled capabilities, and refine opportunities based on performance insights and evolving priorities.

Benefits

• medical, dental and vision benefits
• 401(k) retirement savings plan
• time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
• short-term and long-term disability
• life insurance
• bonus incentive plan

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree