Data Product Owner

USAA • San Antonio, NC

2d • Hybrid

About The Position

The Data Product Owner translates business vision and needs into actionable product requirements that enable successful business solutions. Acting as the business’s direct representative on Agile delivery teams, the role partners with business owners, subject matter experts, and technical teams to create and refine user stories, prioritize work, and guide delivery. The position applies critical thinking, problem-solving, and Agile principles to focus teams on high-value work and deliver measurable business value from concept through implementation.

The role works with business and technology partners and cross-functional delivery teams, including user experience partners, designers, business analysts, developers, and testers. It owns and maintains prioritized backlogs, ensures stories are complete and testable, reviews delivered work against acceptance criteria, supports change readiness, and executes user acceptance testing and production validation. The position also ensures business risks are identified and managed in accordance with risk and compliance policies.

This position requires working in the office four days per week and may be based in San Antonio, Texas; Plano, Texas; Phoenix, Arizona; or Charlotte, North Carolina. Relocation assistance is not available. USAA does not provide visa sponsorship for this role.

Requirements

• Bachelor’s degree, or four years of relevant education and/or experience.
• Four years of experience in process improvement, project delivery, business/requirements analysis, or work directly related to supported business operations or product line.
• Proficient knowledge of Microsoft Office products, applicable databases, and project management tools.
• Proficient knowledge of multiple technical software delivery methodologies, such as Agile.
• Proficient experience analyzing business requirements and identifying opportunities to streamline business processes in accordance with risk management framework and regulatory requirements.
• Proficient understanding of Process Engineering methodologies and Change Management practices.
• Experience independently gathering business requirements, process flows, and use cases; developing and delivering business capabilities within an approved methodology; writing user stories; and following development through user story acceptance.
• Analytical and problem-solving skills, including demonstrated ability to identify and analyze issues and prioritize solutions or decisions.

Nice To Haves

• Experience in financial services, insurance, banking, or another highly regulated industry.
• US military experience through military service or as a military spouse or domestic partner.

Responsibilities

• Work with business partners and subject matter experts to understand business strategy and vision, then write, refine, accept, and prioritize stories or features for effective and compliant solutions while balancing investment and business value.
• Own and maintain a prioritized work backlog for one or more Agile teams, including complete user stories with acceptance criteria that are consumable and testable.
• Review and accept IT and/or business development output to verify that specified acceptance criteria have been met.
• Represent the business and customers’ perspective to one or more delivery teams throughout the product delivery cycle.
• Participate in cross-functional teams to develop, execute, and release solutions aligned with program and product road maps.
• Partner with sponsors, stakeholders, and IT to translate business requirements from relevant processes, developing an understanding of needs, measures, risks, and controls for improvement areas.
• Partner with change partners and key stakeholders to prepare the business for change and provide tactics and metrics for benefits, adoption, and risk; use existing change management routines as needed.
• Execute robust test plans, including user acceptance testing and production validation.
• Contribute at the project level to an Agile team using proficient knowledge of multiple business or system domains.
• Ensure risks associated with business activities are identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Benefits

• Comprehensive medical, dental, and vision plans.
• 401(k) and pension.
• Life insurance.
• Parental benefits.
• Adoption assistance.
• Paid time off, including paid holidays and 16 paid volunteer hours.
• Wellness programs.
• Career path planning and continuing education.
• Employees may be eligible for pay incentives based on corporate and individual performance and at the discretion of the USAA Board of Directors.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level