Data Product Owner

USAA•San Antonio, TX
•$85,040 - $162,550•Hybrid

About The Position

As a Data Product Owner, you translate business vision and needs into clear, actionable product requirements that support successful delivery of business solutions. You serve as the business representative on Agile teams, partnering with business owners, subject matter experts, and technical teams to create and refine user stories, prioritize work, and guide delivery. You use critical thinking, problem-solving, and Agile principles to focus on high-value work and help teams build effective solutions. You collaborate across business and technology partners and work within Agile and other delivery methodologies to guide solutions from concept through implementation and deliver measurable business value. The position requires working in the office four days per week and may be based in San Antonio, Texas; Plano, Texas; Phoenix, Arizona; or Charlotte, North Carolina. Relocation assistance is not available.

Requirements

  • Bachelor’s degree, or four years of relevant education and/or experience.
  • Four years of experience in process improvement, project delivery, business or requirements analysis, or directly related supported business operations or product line.
  • Proficient knowledge of Microsoft Office products, applicable databases, and project management tools.
  • Proficient knowledge of multiple technical software delivery methodologies, such as Agile.
  • Proficient experience analyzing business requirements and identifying opportunities to streamline business processes in accordance with risk management frameworks and regulatory requirements.
  • Proficient understanding of Process Engineering methodologies and Change Management practices.
  • Experience independently gathering business requirements, process flows, and use cases; developing and delivering business capabilities within an approved methodology; writing user stories; and following development through user story acceptance.
  • Analytical and problem-solving skills, including the ability to identify and analyze issues and prioritize solutions and decisions.

Nice To Haves

  • Experience in financial services, insurance, banking, or another highly regulated industry.
  • US military experience through military service or as a military spouse/domestic partner.

Responsibilities

  • Work with business partners and subject matter experts to understand strategy and vision, then write, refine, accept, and prioritize stories or features for effective, compliant solutions while balancing investment and business value.
  • Own and maintain a prioritized work backlog for one or more Agile teams, including complete, consumable, and testable user stories with acceptance criteria.
  • Review and accept IT and/or business development output to confirm specified acceptance criteria have been met.
  • Represent the business and customers’ perspective to one or more delivery teams throughout the product delivery cycle.
  • Participate in cross-functional teams with user experience partners, designers, business analysts, developers, testers, and others to develop, execute, and release work in alignment with road maps.
  • Partner with sponsors, stakeholders, and IT to translate business requirements from relevant processes and develop an understanding of improvement-area needs, measures, risks, and controls.
  • Partner with change partners and stakeholders to prepare the business for change and provide tactics and metrics for benefits, adoption, and risk, using existing change-management routines as needed.
  • Execute robust test plans, including user acceptance testing and production validation.
  • Apply knowledge of multiple business or system domains and contribute to Agile teams at the project level.
  • Ensure business risks are identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Benefits

  • Comprehensive medical, dental, and vision plans.
  • 401(k) and pension.
  • Life insurance.
  • Parental benefits.
  • Adoption assistance.
  • Paid time off, including paid holidays.
  • 16 paid volunteer hours.
  • Wellness programs.
  • Career path planning and continuing education.
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