Data Processing Specialist

Heritage Bank • Hastings, NE

8d

About The Position

The Data Processing Specialist is responsible for supporting a wide range of operational functions within the bank, including digital banking services, debit card administration, cash letter processing, non-post and NSF processing, wire transfers, fraud monitoring, balancing, and customer account maintenance. This position ensures transactions are processed accurately, regulatory requirements are met, and customers receive timely, high-quality service.

Requirements

• Strong attention to detail and organizational skills.
• Ability to manage multiple priorities while meeting daily deadlines.
• Excellent customer service and communication skills.
• Ability to maintain confidentiality and comply with bank policies and regulations.

Responsibilities

• Add and maintain account relationships and transfer permissions.
• Process package changes and service updates.
• Process external transfers.
• Assist customers with Bill Pay setup and maintenance.
• Process mobile deposits & RDC deposits.
• Process wire and ach requests.
• Respond to customer inquiries through the secure message center.
• General troubleshooting and customer support.
• Order replacement debit cards.
• Monitor shipping status and card fulfillment.
• Adjust card limits as authorized.
• Troubleshoot card issues and customer concerns.
• Generate required debit card reports.
• Support digital wallet enrollment and maintenance.
• Review and process non-post items.
• Process NSF and reconciliation items.
• Generate notices and operational reports.
• Process returned checks according to bank procedures.
• Assess and apply applicable service fees.
• Balance ATM transactions.
• Balance official checks.
• Assist with farm accounting balancing as assigned.
• Process incoming domestic and international wire transfers.
• Process outgoing wire transfers.
• Perform daily OFAC screening.
• Assist with ACH fraud monitoring and resolution.
• Support check fraud investigations.
• Coordinate debit card fraud issues with appropriate departments.

Benefits

• Life insurance
• Disability insurance
• Maternity/Parental leave
• 401(k) with match
• Health insurance
• Paid time off
• Vision insurance
• Dental insurance
• Flexible schedule

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed