Data Processing Associate - Clinical Lab Operations

Labcorp•San Francisco, CA

6d•$18 - $21•Remote

About The Position

Labcorp is seeking a US Remote based Data Processing Associate to join its Invitae Genetics team! Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives. Our Data Processing team plays an integral part in both the laboratory and customer support phases. Data Processing team members contribute to a culture in which we encourage honest and open communication and value constructive feedback. Our team members work with a sense of urgency and a goal of putting patients first and the team above the individual.

Requirements

High School Diploma or GED equivalent
1 or more years’ experience in healthcare, science, data processing, or related field
Strong data entry and typing skills
High level attention to detail with ability to problem solve
Flexibility and ability to manage and adapt to changing priorities quickly
Strong communication skills both written and verbal
Experienced in managing multiple applications, using two monitors, with strong organizational skills
Quiet, dedicated, distraction-free work from home space
Reliable high-speed internet connection
Proficiency with remote collaboration

Nice To Haves

1 or more years’ experience working in a genetic testing clinical laboratory
1 or more years’ experience working in a collaborative team environment
Current or prior Invitae experience
1 or more years’ experience working in a metric/volume driven role
Experience or knowledge of genetic testing or related field
Proficiency with Salesforce, JIRA, or similar CRM/ticketing platforms

Responsibilities

Perform Pre-Accessioning Order Processing activities as directed by team lead including but not limited to: Patient creation, Order creation, Task creation for customer support teams (kit requests, missing information), Meet established SLAs and OKRs
Post-accessioning Order Processing activities as directed by team lead including but not limited to: Data Entry of order information into Invitae systems, Quality control of previously entered information into Invitae systems, Task creation for customer support teams (kit requests, missing information), Communication with our Accessioning and Client Services teams as needed, Meet established SLAs and OKRs
Additional Responsibilities as directed by your team lead: Report maintenance, Compliance activities, Team meetings and training