Data & Outcome Specialist

Boys & Girls Clubs of Delaware • Newark, NJ

4d • Hybrid

About The Position

Boys & Girls Clubs of Delaware (BGCDE) is seeking a Data & Outcome Specialist to lead their efforts in building, managing, and utilizing an information infrastructure that drives program improvement and demonstrates organizational impact. This senior role is crucial for answering key questions about program effectiveness, member reach, and funder commitments. The specialist will be responsible for the measurement and outcomes architecture across over 40 Club sites, acting as a key organizational partner to various departments including program quality, resource development, marketing, and leadership. The ideal candidate is a systems thinker, clear communicator, and is energized by transforming complex data into usable insights for staff, funders, and the public.

Requirements

• Bachelor's degree in data science, information management, public administration, research methods, or a related field preferred.
• Minimum of five (5) years of experience in data management, program evaluation, information systems, or a closely related field.
• Demonstrated ability to design and manage complex data systems and produce clear, actionable reporting.
• Experience with data visualization tools, dashboard platforms, and reporting infrastructure (e.g., Tableau, Power BI, Salesforce/CRM-based systems, or similar).
• Experience supporting grant compliance reporting or working with government and foundation funders on outcome tracking preferred.
• Experience with community needs assessment, demographic analysis, or local trend research; familiarity with public data sources (Census, state agency data, school district data) a plus.
• Experience collaborating with marketing or communications teams to supply data for public-facing storytelling, annual reports, or advocacy materials preferred.
• Experience working in a nonprofit, government, or mission-driven environment preferred; youth development experience a plus but not required.
• Strong written communication skills with the ability to translate data into accessible narratives for diverse audiences.
• Advanced proficiency in Microsoft Excel.
• Experience with database management, survey platforms, or CRM/data systems required.
• Ability to travel statewide to Club sites regularly.
• Valid driver's license required.
• Ability to pass all required background checks and clearances.

Nice To Haves

• Youth development experience a plus but not required.

Responsibilities

• Design, implement, and continuously improve BGCDE's program outcomes data systems, ensuring reliable and efficient data flows aligned with program quality and grant compliance.
• Own the organization's outcomes data architecture, including platforms, tools, protocols, and governance structures for data collection, storage, and reporting across 40+ Club sites.
• Develop and maintain program dashboards and data visualization tools for clear performance, membership, and outcomes views for staff, leadership, funders, and board members.
• Serve as a functional power user and organizational liaison for program data systems (MyClubHub, BGCA national platforms), partnering with the database administrator on system configuration, data integrity, and reporting infrastructure.
• Develop and enforce data governance standards (collection protocols, naming conventions, data entry expectations, quality audits) to ensure data trustworthiness.
• Identify and address gaps, inconsistencies, or inefficiencies in data collection and reporting processes, creating practical and sustainable solutions for Club-level staff.
• Manage the full cycle of grant-funded program outcome tracking, from funder requirements to data collection design and reporting deliverables.
• Develop and maintain outcome measurement frameworks and data collection tools for each major funding stream.
• Lead the preparation of program outcome sections for grant reports (state, federal, private foundation), ensuring accuracy, compelling content, and timely submission.
• Partner closely with the Resource Development team throughout the grant lifecycle, contributing to proposals, supporting mid-grant check-ins, and delivering final outcome documentation.
• Participate in funder site visits, reporting meetings, and relationship calls as the organizational expert on program data and outcomes.
• Coordinate with external evaluators, state monitoring agencies, and partner organizations on data sharing, evaluation protocols, and compliance reviews.
• Proactively identify risks to outcome achievement (enrollment shortfalls, data gaps, program fidelity concerns) and escalate to program and leadership teams.
• Lead BGCDE's community assessment work, gathering and synthesizing data on community conditions, needs, and assets, with a focus on youth and family well-being indicators.
• Monitor and analyze local and statewide trends in youth outcomes, educational attainment, economic conditions, and demographics to inform program strategy and advocacy.
• Build and maintain relationships with data partners (state agencies, school districts, research institutions, community organizations) for data access and exchange.
• Translate community assessment findings into accessible formats for leadership, funders, board members, and program staff.
• Support site-level needs assessment processes to help understand specific community demographics, assets, and challenges.
• Serve as a primary data partner to BGCDE's marketing and communications function, supplying statistics, outcome highlights, and community context for storytelling and public engagement.
• Collaborate with marketing staff to develop impact messaging, annual report content, social media data points, and other external-facing materials.
• Ensure data shared publicly is accurate, ethical, contextualized, and reflects the lived reality of the communities served.
• Help marketing identify and elevate compelling stories of impact by connecting program narratives to the broader data picture.
• Support advocacy and public affairs efforts with local trend data, community needs evidence, and outcome documentation.
• Lead the analysis and interpretation of program and outcome data, translating complex datasets into clear, actionable findings.
• Partner with the Director of Program Quality to organize, analyze, and present assessment data (YPQA, NYOI) to drive quality improvement conversations.
• Coordinate annual and ongoing reporting processes, including BGCA Annual Report data compilation, organizational impact summaries, strategic plan progress reporting, and board dashboards.
• Produce regular internal data briefs and outcome snapshots for leadership and program teams.
• Support a culture of evidence-based decision-making by building staff capacity to understand, trust, and use data.
• Develop and deliver training for Club Directors and program staff on data collection expectations, entry standards, and the importance of outcome tracking.
• Build staff data literacy across the organization, making data a shared language and a tool for improvement.

Benefits

• Medical, Vision, and Dental Insurance/Pharmacy Coverage for individual & immediate family
• Flexible Spending Accounts (FSA)
• 401(k) with Employer Match
• Paid Time Off
• Free childcare for school-aged children based upon site availability
• Life Insurance Coverage
• Short- & Long-Term Disability
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Senior