Data Operations Specialist – Head Start (Data Quality, Records & Governance)

JBS International•North Bethesda, MD

18d•Onsite

About The Position

The Data Operations Specialist provides administrative and data-management support to project teams to help ensure contract requirements are met and maintained. The position maintains existing data systems and records and supports grant management processes under the guidance of senior staff. The role maintains and tracks data for grant administration, integrates multiple data sources, reviews systems and records for quality, and follows established processes to identify inaccurate data or improperly maintained records. It also automates repetitive tasks, maintains reusable data, cleans and validates quantitative and qualitative data for analysis, and supports data collection activities, including programming surveys. The position monitors tasks and deliverables to support contract compliance. This is an onsite position based in one of the listed locations: Philadelphia, Pennsylvania; Washington, DC; Denver, Colorado; Kansas City, Missouri; Dallas, Texas; or Atlanta, Georgia. Travel may be up to 10 percent. The employee must be able to pass background investigations required for access to federal facilities and systems.

Requirements

Bachelor’s degree in Information Management, Library Science, or a related field from an accredited university or college.
Three years of experience, including two years of focused data management experience; additional experience may include a combination of college labs and internships.
Proficiency in Excel or Smartsheet.
Foundational knowledge of SQL.
Experience using GitHub and managing documentation on Confluence or SharePoint.
Strong problem-solving, analytical, communication, and teamwork skills.
Excellent organization and time-management skills.
Ability to write clearly and concisely, with attention to detail and the target audience.
Strong analytical and critical-thinking skills.
Fluency in spoken and written English.
Proficiency with Microsoft Office tools, including Excel, Outlook, PowerPoint, and Power BI; Smartsheet; project-management tools Jira, Confluence, GitHub, and Monday.com; and foundational SQL programming.
Ability to pass background investigations required for access to federal facilities and systems.
Ability to meet the listed physical requirements, including extended computer use, operating a keyboard and mouse, communicating effectively, moving around the office, and lifting and carrying up to 50 pounds for short distances.

Nice To Haves

Experience with data quality assurance and validation.
Knowledge of data governance principles.
Experience with document management systems.
Experience with metadata management.

Responsibilities

Maintain and track data supporting grant administration, including grant application processing and awards, enrollment reporting, monitoring events, training and technical assistance, monitoring-review information, datasets, dashboards, and reports.
Integrate multiple data sources to support grant administration processes.
Review existing data systems for data quality and ensure records are maintained to support quality assurance.
Follow processes under senior staff guidance to identify inaccurate data and improperly maintained records.
Automate repetitive tasks, maintain reusable data, and work with SQL.
Clean, prepare, and validate quantitative and qualitative data for analysis by Data Analysts and Data Engineer staff.
Support and monitor data collection, including programming surveys using Qualtrics and Alchemer.
Organize and maintain data from quantitative and qualitative sources while ensuring quality and accuracy.
Monitor tasks and deliverables set by senior staff to support contract compliance.
Perform other related duties as required by the supervisor.