Data Operations Manager (Business Operations Manager 2)

State of Oregon•Salem, OR

13d•$7,911 - $11,657•Hybrid

About The Position

The Oregon Department of Human Services is seeking a Data Operations Manager to lead the daily operations of our Data Office. In this role, you'll oversee analytics and reporting services, guide talented professionals, strengthen data governance practices, and collaborate with leaders across the agency to ensure reliable, high-quality data supports better outcomes for more than one million Oregonians each year. If you thrive in fast-paced environments where leadership, collaboration, and continuous improvement matter, we encourage you to apply.

Requirements

A valid driver’s license and acceptable driving record are required for this position.
Six years of supervision, management, or progressively related experience; OR three years of related experience and a bachelor’s degree in a related field.
Operational Leadership Experience leading complex operational programs or business functions by establishing priorities, improving processes, managing service delivery, and using performance measures to ensure high-quality results.
Supervision Experienced people leader who develops high-performing teams through coaching, performance management, workload planning, employee development, accountability, and creating an inclusive workplace where employees can thrive.
Collaboration Experience building strong partnerships across business units and technical teams. You communicate effectively with executive leadership, program staff, IT professionals, and stakeholders to solve problems, coordinate priorities, and achieve shared organizational goals.
Equity & Service Focus You demonstrate a commitment to equity, cultural humility, and customer-centered service by fostering inclusive workplaces, applying equitable decision-making, and ensuring services meet the diverse needs of employees, partners, and the communities we serve.
A cover letter and resume are required.
Your application materials will determine if you are selected to move forward in the selection process.
Please include detailed work and education history.
Please upload a resume or complete the work history profile.
If you are selected as the final candidate and a degree is listed as a minimum qualification for the position, please be prepared to provide verification of your completed education before moving forward in the hiring process.
The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency.
Adverse criminal history or background check may lead to disqualification.
The Oregon Department of Human Services does not offer visa sponsorship.
Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States.
ODHS will use E-Verify to confirm that you are authorized to work in the United States.

Nice To Haves

You successfully balance competing priorities while implementing governance, compliance, and operational standards.

Responsibilities

Provide operational leadership for the ODHS Data Office by managing the delivery of enterprise analytics, reporting, business intelligence, and data services.
Supervise multiple teams, establish operational priorities and service standards, oversee workload planning, and ensure data products are delivered accurately, efficiently, and in alignment with agency governance and strategic priorities.
Translate enterprise data governance into operational practice, foster collaboration across programs, improve business processes, and cultivate a culture of accountability, innovation, equity, and customer service.
Directly support the agency's mission by ensuring trusted data is available to inform policy, programs, and decisions that improve the lives of Oregonians.