Data Operations Analyst - Instawork Robotics

InstaworkSan Francisco, CA
3d$100,000 - $140,000Onsite

About The Position

Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works. Instawork’s on-demand labor marketplace is uniquely valuable for robotics and physical AI training. We’re working with leading frontier labs to create the highest-quality, highest-diversity dataset for training robotics foundation models. Instawork Robotics is the human advantage in the robotics revolution, and the Instawork Robotics Data Ops Analyst will be at the center of this cutting-edge data collection effort.

Requirements

  • An early career professional, with between 1 and 5 years of work experience.
  • Analytical, with proficiency in spreadsheet-based data analysis and experience or a willingness to learn SQL and other data tools.
  • A builder who is excited to use AI tools to create custom solutions for internal and external customers.
  • A Problem-Solver who enjoys tackling challenges and is motivated to find efficient solutions. You're organized, detail-oriented, and not afraid to ask questions to get to the root of a problem.
  • A fast learner who is eager to work on the frontiers of robotics.

Nice To Haves

  • A Master’s degree in a business or technical field
  • Experience with large-scale data collection operations
  • Experience in robotics or physical AI
  • Experience at an early-stage or mid-stage startup
  • Comfort and presence working directly with external partners or customers

Responsibilities

  • Analyze Feature Performance - Assist in monitoring and communicating the performance of our data collection efforts by tracking key metrics, analyzing user behavior, and summarizing insights for the team.
  • Champion the User Experience - Be a voice for our users. You'll help gather, organize, and analyze user feedback from various channels to inform the product roadmap.
  • Pro activation and coordination - Organize, train, and problem-solve on behalf of the Instawork Pros performing data collection activities
  • Cross-Functional Collaboration - Work closely with robotics leadership, other members of the data ops team, QA, and engineering to ensure alignment from concept to deployment.

Benefits

  • Variety of medical, dental, and vision plans with coverage beginning on the date of hire
  • Flexible paid time off
  • At least 8 paid company holidays annually
  • Phone stipend
  • Commuter stipend
  • Supplemental pay on qualified leaves
  • Employee health savings accounts (HSA) contribution
  • Flexible spending plans
  • 401K plan
  • Perkspot - discount program through Lumity
  • This position is eligible for equity in the form of stock options
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