Data Migration Specialist, Catholic

Pushpay • Colorado Springs, CO

2h • $22 - $25

About The Position

The Data Migration Specialist guides parishes through end-to-end migration of data from prior platforms to Pushpay software products. The role extracts, transforms, uploads, and cleans parish data, and provides guidance on data exports, mapping decisions, adherence to migration processes, and post-migration validation. It includes direct written and verbal communication with parish contacts and collaboration with Archdiocesan leaders and Implementation coaches.

The specialist assesses exported data for completeness and upload readiness, applies Archdiocesan data standards, manages remediation tasks and project updates, and validates migration results with parish administrators. The role also helps parishes prepare and extract their data, answers basic support questions, contributes to meetings, uses and reports on migration tools, and maintains knowledge of internal database schemas and software products. Work may be remote from approved states or hybrid for employees local to the COS office, with the hybrid schedule specified as three office days and two remote days per week.

Requirements

• At least 1 year of experience in data maintenance.
• Proficiency using Excel to analyze, format, and standardize complex data sets.
• Ability to validate uploaded data and reconcile it against submitted data.
• Ability to receive detailed feedback and learn from leaders and team members.
• Ability to learn and retain knowledge of software products, team processes, workflows, and internal tools.
• Consistently maintains high performance standards.
• Proactive and critical thinker who can apply prior knowledge to future work.
• Bias for action and strong teamwork skills.
• Adaptability and effectiveness in a fast-paced, dynamic environment.
• Ability to plan, organize, and schedule work efficiently, including work for teammates.
• Ability to focus and execute on company and department priorities.
• Ability to identify meaningful process improvements and implement them.
• Prolonged periods of sitting at a desk and working on a computer; occasional lifting and other physical activity may be required.

Nice To Haves

• Experience with MySQL/MariaDB, including Sequel Pro or Navicat, Docker, APIs, AWS, or macOS.
• Prior experience with Church Community Builder software.
• Associate’s or Bachelor’s degree, or equivalent experience, in a data-related field.
• At least 2 years of customer service experience in data services or SaaS.

Responsibilities

• Guide parishes through the end-to-end migration of data from prior platforms to Pushpay.
• Use discovery tools and interactions to identify, structure, and migrate data efficiently and accurately.
• Learn and apply Archdiocesan data structure and usage standards, guide parish leaders in adhering to them, and use Diocesan-specific tools when applicable.
• Assess exported data for completeness, upload readiness, and post-load migration results.
• Develop and execute repeatable migration project plans based on experience with Archdiocesan deployments.
• Manage parish communications about remediation tasks, project timelines, and status updates.
• Communicate parish experiences, recurring challenges, delays, risks, and potential process improvements to Archdiocesan leaders.
• Validate migrated data with parish administrators after migration.
• Help parishes extract data from their software tools and prepare data for migration; contribute to parish meetings and answer basic support questions.
• Use data migration tools appropriately, report functionality issues, and suggest improvements.
• Maintain working knowledge of internal database schemas and related software products through team and company training.
• Partner with Implementation coaches to respond to parish needs and meet project expectations.
• Maintain communication with parish contacts within reasonable response times under Customer Success guidelines.
• Identify, promote, and explain additional customer services when appropriate.
• Contribute to Customer Success initiatives and success criteria, and track or report progress toward goals.

Benefits

• 100% employer-paid premiums for the employee’s Medical HDHP Plan, Dental, and Vision.
• 70% employer-paid premiums for the employee’s Medical PPO Plan and for dependents’ Medical, Dental, and Vision coverage.
• 401K match.
• Flexible/remote working program for approved remote locations.
• Hybrid work model for employees local to the COS office: 3 days in the office and 2 days remote each week.
• 12 paid company holidays.
• 2 paid Volunteer Time Off days.
• 15 days of PTO to start, increasing with tenure and seniority.
• Paid parental and adoption leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed