Data Manager Analyst - C13

Citi • Irving, TX

1d • Onsite

About The Position

The Data Manager Analyst is a mid-level professional responsible for delivering subject matter and industry expertise for Data for a single product, function, process, or country, ensuring that it is compliant with Regulations, Laws, and Citi Policies, Standards & Procedures to reduce and manage Citi’s data risk. This role is accountable for significant direct business and authoritative advice, necessitating a degree of responsibility over Data strategy. They are responsible for promoting data as an asset and influencing culture change to make the organization increasingly more data-driven. Citi, a leading global bank, serves approximately 200 million customer accounts across more than 160 countries and jurisdictions, offering a broad range of financial products and services. Our Enterprise Operations & Technology teams are crucial in developing technology solutions that are the foundation of our operations, ensuring security, managing global resources, providing technical tools, designing digital architecture, and delivering a first-class customer experience. We are committed to diversity and foster an environment where the best people want to work, valuing respect, merit-based promotion, and opportunities for personal development.

Requirements

• 6+ years of combined experience in banking and financial services industry, information technology and/or data governance.
• Experience with data management processes and tools and applications, including process mapping and lineage toolsets.
• Strong knowledge of structured/unstructured databases, data modeling, data management, rapid / iterative development methodologies and data governance tools.
• Strong understanding of data governance issues, policies, regulatory requirements, and industry information affecting the business environment.
• Demonstrated relationship management and advisory skills with sponsors, key stakeholders, partners and team members in both Business and Technology forums.
• Excellent presentation skills, business and technical writing, and verbal communication skills to support decision-making and actions.
• Excellent problem-solving and critical thinking skills to recognize and comprehend complex data flow and designs.
• Regularly provided timely action-focused status updates to management and stakeholders.
• Self-motivated and able to dynamically determine priorities.
• Actively managed various aspects of data initiatives including analysis, planning, execution, and day-to-day production management.
• Bachelor's/University degree

Nice To Haves

• Experience with Credit Cards, pricing terms, and analytics a plus.
• Understanding of AI governance concepts (AI Risk Classification, Bias/Fairness/, Model Risk, Explainability, etc.) a plus.
• Master's degree preferred.

Responsibilities

• Provide Data Manager domain guidance on the end-to-end data flow, including all upstream areas that create and/or consume Authoritative Data Sources to ensure they adopt new policy/standards, data models, and appropriate infrastructure.
• Understand the business/function processes to provide insights into business end-to-end data flows and the critical data elements that flow across systems.
• Define and maintain boundary (applications, business lines, user tools, etc.) for Credit Card pricing and analytics domain.
• Identify and recommend acceptance of data elements and critical data elements into the domain.
• Manage changes to critical data elements.
• Coordinate with other domains to manage data elements that are shared.
• Align key data capabilities including metadata repositories, data dictionaries, data lineage, business process maps, and training materials with the data and system process flows.
• Support Data Concerns remediation, including dispositioning and monitoring fixes (Data defects, Data issues).
• Review, remediate, report, and monitor Data Quality issues through Citi’s corresponding Data/Issue management process.
• Collaborate with internal stakeholders to identify, review and recommend processes and technologies improvements that support successful deployment of Data obligations and deployment of high priority data capabilities.
• Coordinate and support reviews of issues / challenges / risks by factoring input from partners and diverse points of view.
• Escalate potential barriers to timely execution before they impact the delivery, communicate potential risks and plans to mitigate issues and concerns.
• Provide status updates on issues, challenges, risks and solutions to domain management team and technology data teams in a succinct manner to drive decision-making and actions.
• Monitor metrics and key performance indicators associated with Data Quality and Controls.
• Facilitate execution on remediation of Data Concerns, including dispositioning and monitoring fixes (Data defects, Data issues).
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Understand and ensure compliance with Citi Data Governance Policy.

Benefits

• medical, dental & vision coverage
• 401(k)
• life, accident, and disability insurance
• wellness programs
• paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level