Data Management Specialist (1099)

Sylvan Health
Remote

About The Position

We are seeking a Data Management Specialist who will support daily healthcare data operations by managing appointment and payment-related data across multiple systems. This role involves managing daily data transfers, exporting and formatting reports from EHRs, updating appointment statuses, and supporting partner-specific data workflows. The specialist will maintain clear communication with the internal Sylvan Health team and ensure all tasks are completed within the same business day.

Requirements

  • Legally Authorized to work in the U.S.
  • 2+ years of experience with healthcare data file management across multiple internal provider systems (EHRs)
  • Strong interpersonal and proactive communication skills
  • Demonstrated ability to manage sensitive, complex, or fast-moving situations in real time
  • Ability to communicate clearly across phone, SMS, and email with internal teams
  • Strong organizational skills and attention to detail
  • Comfortable adapting to evolving workflows and operational processes
  • Ability to work efficiently across multiple software systems simultaneously

Nice To Haves

  • Bachelor's degree preferred, but not required
  • Previous experience or working knowledge in nutrition or Medical Nutrition Therapy space

Responsibilities

  • Managing daily data transfers of patient appointment and payment information in collaboration with Customer Success and Operations teams
  • Exporting, formatting, and delivering appointment reports from EHRs (like Medent, Healthie, athena) to designated destinations (client EHRs, Sylvan Health SharePoint, or other required formats)
  • Reviewing intake schedule update reports from clients and updating appointment statuses in EHRs with appropriate notes and next steps within the same business day
  • Supporting partner-specific data and file management workflows, including custom processes related to self-pay requirements within partner EHRs
  • Maintain clear, timely communication with the Sylvan Health team regarding questions, updates, and progress using agreed-upon channels (Microsoft Teams, Outlook, or phone as needed)
  • Complete reporting updates and data management tasks within the same business day
  • Proactively notify Sylvan Health in writing if any delivery timelines are at risk of delay

Benefits

  • Contractor will be compensated at a rate of $20.00 per hour
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