Data Management Associate

Illumia, LLC•Alpharetta, GA

20h•$40,000 - $50,000•Hybrid

About The Position

The Data Management Associate customizes client databases as part of new implementations or to support new modules and projects. The role reviews client-submitted data and applies Database Services best practices and coding standards, then enters data into Illumia’s proprietary applications through file-based imports and manual entry across cloud-hosted and client-server environments. The associate owns assigned projects through delivery, communicates project status and issues, and works with implementation representatives and clients to establish and meet scope and timing expectations. The position also maintains internal demo and training data, updates department documentation and how-to guides, participates in project debriefings, and follows client privacy and regulatory policies, including HIPAA. The position is hybrid for candidates local to Illumia’s Ithaca, New York office. It is primarily sedentary work in a normal office environment, involving extensive computer use and sitting for periods of approximately four hours. Occasional travel is typically required one to two times per year.

Requirements

Associate’s degree and two years of work experience.
Beginner skills in Microsoft Office, including Word, Excel, and Outlook.
Ability to type 60–70 words per minute.
Ability to multitask and shift focus and priorities as needed.
Ability to deliver commitments on time and communicate with appropriate parties.
Self-directed, with the ability to follow processes, meet deadlines, and maintain quality standards.
High level of thoroughness and accuracy.
Professionalism and a strong customer service attitude demonstrating a passion for Illumia’s customers.

Nice To Haves

Experience in food production, nutrition, and/or use of POS systems.
Experience with basic AI tools such as Claude or ChatGPT.

Responsibilities

Accept project assignments from the Database Services Manager, regardless of reporting manager.
Review raw data submitted by clients and determine how to apply Database Services best practices and coding standards.
Enter data into Illumia’s proprietary software applications through file-based imports and manual data entry in cloud-hosted or client-server database environments.
Own projects, meet committed delivery dates, and address issues.
Keep the Database Services Manager and project team informed of project status and issues.
Work with implementation representatives and clients to establish and meet expectations for project scope and timing.
Participate in project debriefings.
Maintain data content for internal Illumia use, including demo and training environments.
Help keep department documentation and how-to guides up to date.
Strictly follow clients’ privacy and regulatory policies, including HIPAA laws.