Data Management Analyst - Big Data (Remote in AZ)

Blue Cross Blue Shield of Arizona•Phoenix, AZ

1d•Remote

About The Position

Blue Cross Blue Shield of Arizona is hiring a Data Management Analyst to query and analyze data related to quality measures and accurately report findings to other departments and Executive Leadership. The role designs, implements, and maintains data extracts from enterprise data stores for internal and external customers, and supports the implementation, optimization, and ongoing operation of the Enterprise Data Warehouse (EDW). It helps ensure scalable architecture, data integrity, operational stability, and ongoing enhancements that meet business needs, while providing solutions aligned with company standards, corporate policies, industry practices, and customer requirements. The position creates analytics, visualizations, reports, and presentations that help users turn insights into action; provides ad hoc reporting and analytical support; and designs and implements ETL solutions, including SQL programming. It also analyzes performance measures, maps data between systems, resolves processing issues, identifies process improvements and automation opportunities, and develops estimates and schedules. The analyst communicates work status to stakeholders and management, participates in data governance and quality programs, and oversees and mentors junior analysts. This position is remote within Arizona only. Employees must reside and perform their work within Arizona. The role requires a full-time schedule of at least 40 hours per week, plus additional hours as requested or needed to meet business requirements.

Requirements

At least 1 year of experience in computer programming (SQL), query design, data management technologies and techniques, and databases for Level 1; 2 years for Level 2; or 3 years for Level 3.
Bachelor’s degree in Data Analytics, Health Informatics, Epidemiology, Public Health, Biostatistics, Statistics, Applied Math, Data Science, Business Intelligence, or a related field.
Intermediate skill using office equipment, including copiers, fax machines, scanners, and telephones.
Intermediate PC proficiency.
Intermediate proficiency in spreadsheet, database, and word-processing software.
Intermediate knowledge of Microsoft SQL databases.
Demonstrated problem-solving skills.
Strong analytical skills to support independent and effective decisions.
Ability to prioritize tasks and manage multiple priorities, sometimes under limited time constraints.
Perseverance in the face of resistance or setbacks.
Effective interpersonal skills and ability to maintain positive working relationships.
Verbal and written communication skills and ability to interact professionally with executives, managers, subject matter experts, and a diverse group.
Systems research and analysis skills, including the ability to write and present technical documentation.
Knowledge of business requirements development and user acceptance testing.
Ability to maintain confidentiality and privacy.
Ability to facilitate and resolve customer requests and inquiries for all levels of management.
Ability to build synergy with a diverse team in a changing environment.
Ability to comply with corporate and departmental policies and procedures, including Code Blue, Compliance, HIPAA, Computer Responsibility, Accreditation Standards, Attendance, Staff Qualifications, and Quality Management Accountabilities.

Nice To Haves

Familiarity with AHCCCS Medicaid, NCQA HEDIS, and CMS Medicare Stars Ratings.
Experience conducting extensive analysis of healthcare payer data across functional areas such as Membership, Provider, Lab, Medical Claims, and Pharmacy Claims.
2 years of experience working with healthcare systems.
4 years of experience in computer programming, query design, and databases.
4 years of experience with data management technologies and techniques.
Intermediate knowledge of SQL and/or SSIS, Snowflake, and Tableau or Power BI.
Master’s degree in Data Analytics, Health Informatics, Epidemiology, Public Health, Biostatistics, Statistics, Applied Math, Data Science, Business Intelligence, or a related field.
MS SQL or SSIS certification.
Advanced PC proficiency.
Advanced knowledge of Microsoft applications and suites and Microsoft SQL databases.
Intermediate proficiency in SQL programming.
Intermediate proficiency in SSIS, Power BI or Tableau, and data modeling.
Strong technical documentation skills.
Strong understanding of relevant big data and digital technologies and their potential to drive customer and business value.
Solid technical ability and problem-solving skills.
Ability to explain technical concepts in terms that are easily understood by nontechnical audiences.
Strong personal impact and ability to inspire confidence and positive action.
Demonstrated ability to stay current on global threats and vulnerabilities.
Experience working with and managing third parties.
Strong communication and influencing skills.
Ability to adapt to shifting priorities, demands, and tight timelines through analytical and problem-solving capabilities.
Ability to mentor and provide peer review to lower-level staff.
Ability to build lesson plans and deliver lessons to junior team members.
Demonstrated vision in problem solving.
Ability to manage a solution rather than just a checklist.
Advanced systems research and analysis expertise.

Responsibilities

Query and analyze quality-measure data and accurately report findings to departments and Executive Leadership.
Create and maintain analytics, visualizations, reports, and presentations suited to users’ roles and supporting actionable decisions.
Create ad hoc reports and provide analytical support, using project management tools to gather user requirements and confirm user acceptance.
Suggest and implement business-process automation, such as on-demand reports and interactive dashboards, and identify opportunities to streamline processes.
Analyze monthly and quarterly performance-measure reporting.
Design, implement, and maintain data extracts from enterprise data stores for internal and external customers.
Design and implement ETL solutions, including SQL programming, in accordance with company database design and implementation standards.
Design and code systems, programs, and interfaces using appropriate structured programming techniques and languages.
Oversee and mentor junior analysts.
Track and resolve processing issues.
Analyze files and map data from one system to another.
Develop programs, time estimates, and project schedules based on priorities and business requirements.
Demonstrate time management and meet timeliness and accuracy goals.
Communicate assignment status to stakeholders and management.
Maintain knowledge of developments in technology-related industries.
Participate in corporate quality and data governance programs.
Perform other duties as assigned.