Data Analyst - Remote
About The Position
Optum Insight’s EHR Services practice supports healthcare organizations in capturing the benefits of their electronic health record investments. The Data Analyst aids in developing, implementing, and supporting operational and project-related reports based on Epic Cogito, including Clarity and Caboodle. The role extracts Epic data using approved business intelligence tools and SQL, documents customer reporting requests, and translates requirements into functional designs and technical specifications. The position contributes technical direction, analysis, configuration, testing, implementation, documentation, and ongoing support for reporting solutions. It also supports Epic upgrades and updates as a subject matter resource for Clarity data models, troubleshoots reporting and database issues, and provides technical and clinical workflow consultation. The role works with end users, customers, vendors, technical groups, and business partners, and may provide application incident support that includes potential 24/7 on-call coverage as required. This is a remote position that may be performed from anywhere within the United States. Remote employees must follow UnitedHealth Group’s Telecommuter Policy. The stated annual salary range is $60,200–$107,400 based on full-time employment; pay depends on factors such as labor market, education, experience, and certifications. Benefits include a comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401(k) contribution, subject to eligibility requirements.
Requirements
- At least 2 years of experience with Microsoft SQL Server or another relational database platform.
- At least 1 year of experience using SQL query techniques and stored procedures to access relational databases, with the ability to write efficient queries.
- At least 1 year of reporting tool experience or certifications, such as Oracle, Microsoft, Tableau, Qlik, SAS, or Cognos.
- Proficiency with Microsoft Excel, Visio, PowerPoint, and SharePoint.
- Strong time management, organizational, and prioritization skills, including the ability to balance multiple priorities.
- Teamwork and collaboration skills, including a consultative approach and demonstrated ability to work with cross-functional teams.
- Ability to build and maintain internal relationships, motivate and inspire team members, and handle challenging interpersonal situations.
- Solid relationship-management skills and ability to build partnerships and influence others.
Nice To Haves
- Active Epic certification in a Cogito data model, such as Clarity or Caboodle.
- At least 3 years of experience designing, creating, testing, and implementing complex reports using SQL Management Studio, ETL, SSIS, SSRS, or similar tools.
- At least 1 year of experience with Epic applications and database structure.
- Demonstrated cross-team communication and leadership skills.
Responsibilities
- Develop, analyze, design, document, version, configure, test, implement, and support complex operational and project-related Epic Cogito reports based on Clarity and Caboodle.
- Extract Epic data using approved business intelligence tools and SQL code.
- Receive and document formal customer reporting requests, assess whether specifications are complete, and work with customers to finalize them as needed.
- Assist with technical direction, guidance, and analysis during project development and complete required formal sign-offs.
- Design and document general functional requirements and detailed technical specifications for reports.
- Assist with Epic upgrades and updates as a subject matter resource for Epic Clarity data models.
- Implement reports and database software in a way that minimizes effects on production and development activities.
- Troubleshoot report-related technical issues, including reviewing scripts and database issues.
- Provide technical and clinical workflow consultation, including application configuration; review and evaluate system needs and develop customer recommendations.
- Develop, support, and maintain system design and build documents and other Epic reporting documentation.
- Support application incidents reported through help desks or ticketing systems, including potential 24/7 on-call coverage as required.
- Follow organizational standards for system configuration and change control.
- Build and maintain relationships with end-user communities, customers, and business partners.
- Attend, participate in, and contribute to facility meetings.
- Troubleshoot and resolve application issues and escalate complex issues as appropriate.
- Create new reports using third-party report-writing tools to display Epic data.
- Help create report design specifications and identify and validate appropriate technology solutions for reporting needs.
- Consult with and advise vendors and technical groups on continued support of reports and databases.
- Work across teams and business boundaries to build partnerships, influence others, and promote common, reusable solutions.
Benefits
- Comprehensive benefits package, subject to eligibility requirements.
- Incentive and recognition programs, subject to eligibility requirements.
- Equity stock purchase, subject to eligibility requirements.
- 401(k) contribution, subject to eligibility requirements.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
