Data Integrity Specialist

Scan.com•Atlanta, GA

1d•$45,000 - $55,000•Hybrid

About The Position

We’re Scan.com, the digital health scale-up making diagnostics accessible, fast, and transparent. Our technology speeds up diagnoses for timely treatments, improving healthcare outcomes for hundreds of patients each day. We're doing diagnostics differently, with solutions tailored to both patients and providers, all backed by our technology and world-class customer operations team. Our B2C marketplace simplifies booking a scan, making it as straightforward for patients as booking a hotel. Our B2B platforms provide live scheduling at the point of care and harness AI to ease workflows for physicians, attorneys, and providers. As a Data Integrity Specialist, you'll be crucial in upholding the quality of the information on our systems. Your primary responsibility will be to cross-reference key patient and customer data to ensure the accuracy of our systems. You will also be expected to respond to clients on an ongoing basis.

Requirements

Team player is front and center as each of us plays our part in the study management cycle
Attention to detail and a maniacal focus on ensuring information is correct
A commitment to hard work and bringing a positive outlook to work every day
Strong communication and interpersonal skills to collaborate effectively with clients
Resilience and a willingness to continuously improve by taking critical feedback from your manager and teammates
Ability to comfortably navigate within MS Excel (the ability to create Pivot Tables and/or conduct VLOOKUPs is a huge plus)

Nice To Haves

Be the ‘safe pair of hands’ within our team, such that all your work is accurate and the quality of our data is high
Be a trusted #2 to your manager so that you are capable of completing every task asked of you
Attend professional development opportunities for personal and business growth

Responsibilities

Ensuring diagnostic imaging and reports match the scheduled appointments in our database and records
Focusing on the quality of our information and ensuring 100% accuracy in the information we send out
Working with other departments within the company, managing requests, and giving clear, concise written updates
Updating our clients on the status of their patient records(primarily via email, but could be phone occasionally)
Communicating via email with our Radiology groups to complete tasks such as elevating priority on a report to a STAT or answering questions they may have related to appointment details
Responding ad hoc to key client inquiries
Working with sensitive data and understanding the requirements of HIPAA