Data Insights Analyst

Altair Global•Frisco, TX

2d•Hybrid

About The Position

The Data Insights Analyst analyzes complex business problems that may be solved or optimized with technology by participating in each stage of report development and in cross-functional project teams to address business or reporting needs. The Data Insights Analyst acts as a liaison between business owners, work groups and technical teams in identifying, evaluating, and developing reports.

Requirements

Minimum two years of progressive experience in relocation management or adjacent industry
Experience working with technical teams to achieve expected business goals
Strong written and oral communication skills to make technical or non-technical material understandable to the business units, to make presentations to management and other personnel, and to conduct meetings and training sessions
Strong organizational and time management skills
Demonstrated ability to work effectively with clients to help them achieve business goals and/or process efficiencies
Strong knowledge and use of Microsoft Word, Excel, Power Point, and SQL
Analytical with meticulous attention to detail and strong problem-solving skills

Nice To Haves

advanced studies or equivalent combination of experience, skills, training, and education preferred

Responsibilities

Maintains a thorough understanding of customer needs from a business and technical perspective
Maintains working knowledge of the Company’s reporting capabilities to maximize system efficiencies
Conducts analysis, design, evaluation, testing and implementation of client and internal reports
Conducts annual reviews of client and internal report subscriptions to ensure current reporting needs are being met
Develop strategic (annual) client account plans and retention initiatives
Uses professional concepts and company objectives to resolve complex issues in creative and effective ways
Distinguishes actual business needs and adheres to prescribed methods for obtaining solutions
Identifies the root cause of problems and creates logical and innovative solutions, along with program changes or solutions for recurring gaps
Works closely with assigned groups to define project scope and business requirements and sees them through implementation
Acts as a liaison between the business users and technical systems groups
Helps build business knowledge within Reporting Services and helps educate business users on Altair’s reporting capabilities
Analyzes and prioritizes reporting ticketing system
Works on complex issues/projects where analysis techniques are used
Participates in ad hoc projects, non-routine assignments, and report management meetings as requested
Coordinates meeting dates, reviews reporting, and prepares Quarterly, Mid-Year and Annual business review dates and materials