Data Governance

Impact.comNew York, NY
$100,000 - $110,000

About The Position

The Data Governance Manager is responsible for establishing, implementing, and maintaining data governance standards across the Salesforce ecosystem and internal tools. This role ensures data quality, integrity, security, and compliance, enabling the business to maximize value from data while minimizing risk. The ideal candidate collaborates with cross-functional teams including IT, Sales, Marketing, Operations, and Compliance.

Requirements

  • 3+ years of experience in data governance, data management, or Salesforce administration/architecture.
  • Strong understanding of Salesforce CRM data structures, objects, and relationships.
  • Experience with data quality tools, MDM, and governance methodologies.
  • Excellent communication and stakeholder management skills.

Nice To Haves

  • Salesforce certifications (Admin, Advanced Admin, Data Architect, Application Architect).
  • Experience working within enterprise data governance programs.
  • Knowledge of compliance frameworks relevant to the organization.
  • Background in Sales Operations, RevOps, or CRM management.

Responsibilities

  • Develop and maintain the Salesforce and Operator data governance framework, policies, and standards.
  • Define data ownership, stewardship, and accountability across business units.
  • Champion best practices for data quality, metadata management, data lifecycle, and data usage.
  • Align Salesforce data strategy with enterprise data governance initiatives.
  • Monitor and enforce data quality standards (accuracy, completeness, consistency, timeliness).
  • Lead data cleansing initiatives, deduplication efforts, and data validation rules.
  • Implement data quality dashboards, KPIs, and reporting mechanisms.
  • Ensure Salesforce and Operator data practices adhere to regulatory and internal compliance requirements (GDPR, CCPA, SOX, HIPAA if applicable).
  • Collaborate with Security and IT teams on data classification, access controls, and data retention policies.
  • Support audits and risk assessments related to Salesforce data.
  • Oversee master data definitions, picklist governance, naming conventions, and taxonomy standards.
  • Maintain metadata documentation and change management processes.
  • Partner with admins and architects to ensure structured, scalable data models.
  • Work closely with Salesforce Admins, Developers, Architects, and Business Stakeholders.
  • Facilitate data governance council meetings and drive alignment on data priorities.
  • Educate teams on data governance principles, standards, and processes.
  • Manage data stewardship programs and assign data stewards.
  • Evaluate and implement tools for data quality, MDM, and data governance.
  • Support Salesforce release cycles to ensure data impacts are understood and controlled.

Benefits

  • Medical, Dental, and Vision insurance
  • Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled
  • Flexible spending accounts and 401(k)
  • Responsible PTO policy
  • Mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage.
  • Monthly gym reimbursement policy
  • Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
  • Free Coursera subscription
  • PXA courses
  • Generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
  • Technology stipend to help you set up your home office
  • Monthly allowance to cover your internet expenses.
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