Data Exchange Engineer

Medical Mutual•Dublin, OH

1d•Onsite

About The Position

Plays a key role in many aspects of infrastructure engineering, including but not limited to: automation, capacity management, monitoring, scalability and incident response (including off hours on-call support). He/she will also assist with design and implementation of new technologies to replace legacy systems and processes.

Requirements

Bachelor’s degree in Computer Science or a related technical field or an equivalent combination of education and experience
4+ years of combined experience with operating system concepts, analysis, networking and/or cloud systems
Experience developing and implementing software oriented towards systems or network automation
Experience analyzing and troubleshooting systems
Familiarity with DevOps and SRE practices
Ability to drive systematic improvements and contribute at high levels with limited direction.
Ability and willingness to communicate across functional areas to identify and solve problems, regardless of ownership.
Ability to manage multiple tasks in a time-critical production environment.
Ability to research and apply systems and security specifications for the next generation of hardware/software platforms.
Ability to design, test and document the use of new features and procedures to improve server systems and security operations.
Ability to gather, interpret, document and evaluate architectural system requirements.
Proficiency in using BMC Control-M for automated job management.

Nice To Haves

CI/CD (Azure DevOps, GitLab, Jenkins, etc.)
Infrastructure as Code and other modern IT practices
Automated configuration management, provisioning, deployment or orchestration (Ansible, Azure Resource Manager, Terraform, Chef, Puppet, etc.)
Containerization (Kubernetes, Docker, TKGI, etc.)
VMWare/Virtualization, Converged Infrastructure, Cloud Computing (Azure, AWS), Programming/Scripting (PowerShell, Python, Go, etc.), Citrix, Security, etc.

Responsibilities

Monitors and reports on the user experience, responds to production incidents, conducts postmortems and acts to prevent recurrence of known problems.
Assists with the day- to- day maintenance and operations of Medical Mutual's systems.
Supports production as part of a 24x7 on-call rotation.
Diagnoses availability, latency and performance issues; making improvements in code and configuration to meet SLAs/SLOs with minimal manual intervention.
Maintains and executes automated tools to reduce inefficiencies and eliminate toil to improve the reliability of Medical Mutual's systems.
Mentors junior engineers.
Performs other duties as assigned.

Benefits

Laptop, monitors, keyboard, mouse and headset provided
On-site fitness centers or gym membership reimbursement
On-site cafeteria
Discounts at many places in and around town
Opportunity to earn cash rewards for shopping with customers
Business casual attire, including jeans
Employee bonus program
401(k) with company match up to 4% and an additional company contribution
Health Savings Account with a company matching contribution
Excellent medical, dental, vision, life and disability insurance
Access to an Employee Assistance Program
Company holidays
Up to 16 PTO days during the first year of employment with options to carry over unused PTO time
Parental leave for eligible employees who become parents through maternity, paternity or adoption
Career development programs and classes
Mentoring and coaching
Tuition reimbursement up to $5,250 per year
Diverse, inclusive and welcoming culture with Business Resource Groups