Data & Evaluation Manager

United Way of Greater Los Angeles•Los Angeles, CA

4d•$80,000 - $88,000•Hybrid

About The Position

United Way of Greater Los Angeles (UWGLA) is seeking an execution-driven, equity-oriented data leader for the Data & Evaluation Manager role. This position will contribute to expanding equitable access to justice-focused community investment by building and managing the data, reporting, and compliance infrastructure that positions United Way as a trusted partner to funders and the communities served. The role offers the opportunity to build data systems that ensure every dollar invested in Los Angeles communities is tracked with precision, reported with integrity, and directed where it matters most.

Requirements

High school diploma or GED required
Minimum 5 years of relevant experience in program development, program evaluation, data analysis, or grant making required.
Must have experience managing compliance reporting obligations with external stakeholders, including tracking deadlines, validating data submissions, and escalating issues when needed.
Proficient in SQL, Power BI and at least one data visualization tool (Tableau, Power BI, or equivalent) and are comfortable writing queries and building dashboards without significant technical support.
Have worked directly with community-based organizations or service providers to collect, clean, and report program data.
Bring a genuine equity lens to data work — you think critically about who is and isn't reflected in the numbers and why that matters.
A structured, reliable communicator who can translate data findings into clear narratives for non-technical audiences including funders, program staff, and government partners.
Understand the value of racial equity as an organizational operating principle and are committed to continued learning on issues related to race, equity, diversity, and inclusion.
Curious about emerging technology and artificial intelligence and always looking for practical ways to apply new tools to work smarter and drive greater impact.

Nice To Haves

Worked in a fiscal intermediary, pass-through funding, or government-contracted environment and know firsthand what it takes to keep compliance, documentation, and stakeholder communication airtight.
Built data intake systems for a network of external partners, not just designed them on paper but actually onboarded people to them, troubleshot issues in real time, and kept them running when things got messy.
Familiar with equity indices like JENI and have used them to do more than satisfy a requirement, applying them to make real decisions about where resources go and who gets access to them.
Piloted AI tools to streamline reporting or outcome tracking and have opinions about what's genuinely useful versus what's just hype.
Produced reports for government or philanthropic funders that combined hard outcome data with compelling narrative, and you know the difference between a report that gets filed and one that gets read.
A natural collaborator who shares information freely, loops people in early, and thinks of cross-functional partners as co-owners of the work.
Patience and adaptability to partner-facing work — you can meet a CBO where they are technically, build trust quickly, and make compliance feel less like a burden and more like a shared goal.
Take feedback well, iterate without ego, and would rather surface a problem early than quietly protect a process that isn't working.
Know your way around the Microsoft Windows operating systems and all its essential programs including Outlook, Word, PowerPoint, and Teams.

Responsibilities

Build and maintain data pipelines connecting the CRM, giving platform, and program systems to advance the donor data & relationship management infrastructure priority.
Apply data governance standards to keep donor, program, and financial data consistent across systems.
Maintain a subaward agreement directory, updated within 24 hours of any change, with shared access provided to the County for reporting and oversight.
Build structured, API-enabled data intake templates for Community Based Organizations (CBOs) and Service Provider partners submitting program data.
Calculate cost-per-outcome and ROI figures for individual programs using standardized methodology.
Establish Service Provider performance and fidelity requirements aligned to standard measures for each funded strategy, plus measures specific to individual program characteristics and capacity.
Track equitable distribution of program funds by geographic area, priority population, and organizational size/capacity each solicitation cycle.
Track Service Provider progress toward capacity-building goals throughout the contract term.
Apply the Justice Equity Needs Index (JENI) or other appropriate index to confirm service locations align with underserved communities and catchment areas identified through community listening sessions.
Complete self-assessments of program performance, outcomes, and contract compliance.
Build and maintain Tableau/SQL dashboards delivering real-time impact data to the board, leadership, and funders.
Collect, validate, and submit data to the County to support development and maintenance of program dashboards, on a quarterly basis or as requested.
Produce monthly narrative, data reports, presentation decks summarizing program activities, performance, and Service Provider compliance/monitoring findings.
Pilot AI tools for outcome tracking and reporting under the AI for Internal Efficiency priority, documenting time savings for the following year’s roadmap.
Collect and report aggregate participant data, using quantitative and qualitative measures to track performance and document benefits to participants.
Confirm Service Providers meet contract reporting requirements, including timely invoices, data submissions, and required participant Release of Information authorizations for evaluation and outcome-tracking purposes.
Onboard CBO and Service Provider partners to data intake systems and troubleshoot reporting issues directly.
Coordinate with the County and other contracted partners, including through a shared Community of Practice, to align on consistent processes for tracking and addressing late reporting and invoicing.
Develop and maintain a Late Reporting and Invoicing Escalation Process outlining how delays are identified, addressed, and communicated to the County.
Collect data to evaluate Service Provider impact and prepare related reports as requested.
Submit annual and contract close-out reports, including final programmatic and fiscal reports, fund reconciliation, and outcome summaries.
Prepare semi-annual reports to LA County and CFCI Advisory Committee identifying best practices, barriers to effectiveness, and recommended methods for improving quality and efficiency.
Deliver written and oral reports to the CFCI Advisory Committee to gather feedback as requested.
Document data definitions, dashboard logic, and reporting workflows so metrics are applied consistently across teams.
Deliver staff training on dashboards, reporting tools, and data entry standards tied to system updates.
Other duties as assigned.