Data Entry - Hybrid

Guardian Pharmacy Services Management•Phoenix, AZ

10d•Hybrid

About The Position

This role is for a Data Entry position at Saliba’s Extended Care Pharmacy, a member of the Guardian family of pharmacies. The company is one of the nation’s largest, most innovative long-term care pharmacy services providers, focusing on delivering customized medication management solutions to healthcare organizations serving seniors and individuals with complex care needs. The position offers an opportunity to learn and grow in a fast-paced, diverse, and inclusive environment. The role involves entering and processing prescriptions accurately and efficiently, communicating with customers, and utilizing pharmacy systems.

Requirements

Active Pharmacy Technician license required
Call center or phone-based customer service experience preferred
2+ years of related experience (advanced degree may substitute for experience)
Advanced computer skills; pharmacy operations system experience preferred
Ability to work independently and deliver to deadlines
Ability to solve problems with minimal direction
Great attention to detail and accuracy
Ability to excel in a fast-paced, team-oriented environment working on multiple tasks simultaneously, while adhering to strict deadlines
Quality minded; motivated to seek out errors and inquire when something appears inaccurate

Nice To Haves

National Certification preferred (PTCB)

Responsibilities

Enter new and refill prescriptions into operating system in accurate and timely manner to eliminate errors at dispensing
Triage incoming fax prescriptions to ensure timely dispensing
Ensure proper notes in computer and cycle fill coding
Calculate and/or verify the correct dosage based on the prescription
Demonstrate caring, understanding and courtesy when responding to calls from customers.
Route calls as appropriate to ensure top level service
Ensure all prescriptions assigned for processing are completed in regular shift
Receive, evaluate, process and follow-up as needed with doctors’ offices on all refills assigned
Develop proficiency in the utilization of all pharmacy systems (ie document imaging, legacy pharmacy computer operating system)
On an as needed, may assist with filing of completed orders, packaging of medications, inventory, profiling of orders for medical records, and filling processed prescriptions to dispense to the patient
Develop and learn cycle in order to meet delivery deadlines.
Maintain data entry records for cycle medication, fill requests and process cycle medication orders needing renewal in addition to new cycle orders as applicable

Benefits

Competitive pay
401(k) with up to 3.5% company match
Multiple health plan options including copay (FSA-eligible) and HSA eligible plans
Wellness Incentive Program
Dental and Vision plans
Company-paid basic life, AD&D and long-term disability coverage
Optional employee, spouse, and child life/AD&D insurance
Optional accident, critical illness, and short-term disability coverage
Dependent Care Flexible Spending Accounts
Employee Assistance Program (EAP)
Paid holidays and sick days
Generous vacation benefits based on years of service