Data Entry Team Lead (Onsite)
Abbott Laboratories•Kansas City, MO
•$23 - $45•Onsite
About The Position
Our location in Kansas City, Missouri has an opportunity for a Data Entry Team Lead. The Data Entry Team Lead is responsible for overseeing daily data entry operations while ensuring accuracy, timeliness, and quality of deliverables. This role combines hands-on data entry responsibilities with leadership duties, including supporting team performance, maintaining reporting, and serving as a key point of contact for clients. The Team Lead plays a critical role in ensuring service levels are met and data integrity is maintained across systems.
Requirements
- High school diploma
- 2 years of experience in the field service experience
- Strong attention to detail with accurate data entry/typing skills
- Basic Microsoft Office skills (Excel, Outlook)
- Ability to handle high-volume work
Nice To Haves
- Some team lead experience within the field
Responsibilities
- Perform data entry and validation activities, ensuring accuracy and adherence to established processes
- Oversee daily workflow and task distribution for a team of data entry representatives
- Monitor team performance against productivity, accuracy, and service level expectations
- Review and audit data to ensure quality standards and compliance are met
- Act as a primary point of contact for client inquiries, escalations, and status updates
- Maintain and deliver reporting on key performance indicators, volume trends, and deliverables
- Analyze data trends and identify opportunities for process improvement and efficiency gains
- Ensure timely completion of all client deliverables and proactively address risks or delays
- Provide coaching, guidance, and support to team members to improve performance and engagement
- Assist with onboarding and training of new team members
- Collaborate cross-functionally with internal teams to resolve issues and improve workflows
- Communicate effectively with stakeholders on performance, challenges, and resolutions
- Maintain documentation of processes, procedures, and reporting standards
- Other duties as assigned
Benefits
- HIP PPO medical plan (free coverage after completing a wellness assessment)
- Excellent retirement savings plan with a high employer contribution
- Tuition reimbursement
- Freedom 2 Save student debt program
- FreeU education benefit
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
