Data Entry Team Lead (Onsite)

Abbott • Kansas City, KS

6d • Onsite

About The Position

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology. Our diagnostic solutions are utilized in hospitals, laboratories, and clinics worldwide. The crucial information derived from our tests, instruments, and informatics systems is often the first step in patient care decision-making for hundreds of health conditions, ranging from heart attacks to blood disorders, infectious diseases, and cancers. The Data Entry Team Lead is responsible for overseeing daily data entry operations while ensuring accuracy, timeliness, and quality of deliverables. This role combines hands-on data entry responsibilities with leadership duties, including supporting team performance, maintaining reporting, and serving as a key point of contact for clients. The Team Lead plays a critical role in ensuring service levels are met and data integrity is maintained across systems.

Requirements

• High school diploma
• 2 years of experience in the field
• service experience
• Basic Microsoft Office skills (Excel, Outlook)
• Ability to handle high-volume work
• Keyboard use (greater or equal to 50% of the workday)

Nice To Haves

• Some team lead experience within the field
• Strong attention to detail with accurate data entry/typing skills

Responsibilities

• Perform data entry and validation activities, ensuring accuracy and adherence to established processes
• Oversee daily workflow and task distribution for a team of data entry representatives
• Monitor team performance against productivity, accuracy, and service level expectations
• Review and audit data to ensure quality standards and compliance are met
• Act as a primary point of contact for client inquiries, escalations, and status updates
• Maintain and deliver reporting on key performance indicators, volume trends, and deliverables
• Analyze data trends and identify opportunities for process improvement and efficiency gains
• Ensure timely completion of all client deliverables and proactively address risks or delays
• Provide coaching, guidance, and support to team members to improve performance and engagement
• Assist with onboarding and training of new team members
• Collaborate cross-functionally with internal teams to resolve issues and improve workflows
• Communicate effectively with stakeholders on performance, challenges, and resolutions
• Maintain documentation of processes, procedures, and reporting standards
• Other duties as assigned

Benefits

• FREE coverage in our HIP PPO medical plan (upon completion of a short wellness assessment)
• Excellent retirement savings plan with a high employer contribution
• Tuition reimbursement
• Freedom 2 Save student debt program
• FreeU education benefit

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED