Administrative Support Specialist

Tripoint Solutions LLCMarana, AZ
13hOnsite

About The Position

Tripoint Solutions is seeking a Data Entry Specialist to support Customs and Border Protection (CBP) operations by maintaining and updating records within the Integrated Logistics Support System (ILSS), IBM Maximo. The Specialist will ensure accurate and timely data entry related to assets, inventory, maintenance activities, and procurement records. This role requires detailed system input, record verification, and coordination with CBP personnel to support a sensitive national security program. Location: Marana, AZ (No relocation assistance provided) Clearance Requirements: * Applicants selected may be subject to a government security investigation * U.S. Citizenship (required for clearance eligibility)

Requirements

  • Experience with data entry, database management, or administrative support roles
  • Proficiency with Microsoft Office Suite (Excel, Word, Outlook)
  • Strong knowledge of supply chain, inventory, and maintenance workflows in a federal or defense environment.
  • Familiarity with service request tracking and lifecycle asset management.
  • Strong attention to detail and accuracy in data processing
  • Ability to manage high-volume data entry tasks with minimal errors
  • Strong organizational and time management skills
  • Ability to work in a high-visibility, mission-critical environment

Nice To Haves

  • Experience working with enterprise systems such as IBM Maximo, ILSS, or similar databases
  • Prior experience supporting federal, DHS, CBP, or DoD environments
  • Familiarity with inventory tracking, service requests, or asset records
  • Experience handling sensitive or confidential information

Responsibilities

  • Enter, update, and maintain assets, inventory, and maintenance data within ILSS (IBM Maximo)
  • Verify accuracy and completeness of records, ensuring compliance with reporting requirements
  • Input service request data and track updates to support timely resolution
  • Maintain organized electronic records and documentation
  • Assist with inventory record updates, spare part tracking, and procurement documentation
  • Generate standard reports from ILSS as requested by leadership or the COR
  • Coordinate with CBP personnel to ensure data accuracy and resolve discrepancies
  • Support audits and data validation efforts to ensure total asset visibility

Benefits

  • Medical, Dental, Vision benefits with a national provider network
  • Flexible Spending and Health Savings Accounts (FSA & HSA)
  • Company-paid Life and Disability insurance including Short-Term, Long-Term, and Accidental
  • Supplemental Insurance
  • Paid time off (PTO)
  • 11 paid holidays
  • 401(k) Retirement Plan
  • Professional Development Reimbursement Program to pursue undergraduate, graduate, training, and certifications
  • Monthly transportation, parking, and cell phone service reimbursement
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